[Smashley76]

All of the devices under the sound, video, & game controllers have yield symbols beside them and the cause is Code 19 - Your registry might be corrupted. I've MBAMed, uninstalled, reinstalled, etc to no avail.

Please help me fix my sound. I miss my music.

Thank you!

[Broni]

More info needed.
You uninstalled, reinstalled what?
Post a list of all devices with errors.
What's your computer make and model?

[Smashley76]

The RealTek driver, etc.


It's a Toshiba Satellite A205-S4707.

I tried downloading the device on the website to no avail :-(

Thank you for helping me,

Ashley

Attached thumbnail(s)

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[Broni]

Did you uninstall current driver first?

[Smashley76]

Yes, I got them from the RealTek site the driver dates 7/6/2010.

But, I did recently have some trouble with a rouge anti-software virus and before I got help, I ran a random OTS Fix from previously for the same virus.

I ran this OTS Fix first.

[Unregister Dlls]
[Registry - Safe List]
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YN -> {02478D38-C3F9-4efb-9B51-7695ECA05670} [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
YN -> {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< Internet Explorer ToolBars [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\
YN -> WebBrowser\\"{A057A204-BACC-4D26-9990-79A187E2698E}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< Run [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YY -> "rgjnvpbd" -> C:\Users\Smashley\AppData\Local\apyqai\hwgdsftav.exe [C:\Users\Smashley\AppData\Local\apyqai\hwgdsftav.exe]
[Files/Folders - Created Within 30 Days]
NY -> apyqai -> C:\Users\Smashley\AppData\Local\apyqai
NY -> Fonts -> C:\Users\Smashley\Fonts
NY -> Coupons -> C:\Program Files\Coupons
NY -> 4 C:\Users\Smashley\Documents\*.tmp files -> C:\Users\Smashley\Documents\*.tmp
NY -> 2 C:\Windows\System32\*.tmp files -> C:\Windows\System32\*.tmp
NY -> 1 C:\Windows\*.tmp files -> C:\Windows\*.tmp
[Empty Temp Folders]

The virus wasn't gone so, I then asked for help on here. This is what transpired: http://www.geekstogo.com/forum/Fake-anti-v...ng-t280949.html

Do you think it's possible in trying to remove the virus that the audio devices got messed up in the process?

[Smashley76]

I get my internet through Comcast which provides Norton anti virus for free. I downloaded it, ran it, restarted, and behold---SOUND! I've never been so happy to hear those Windows Chimes :-)

[Broni]

Good news