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Connecting my Palm pre to my pc


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#1
grifter

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Hi geekstogo folks, you have been very helpful in the past, I am hoping you can help me with my current quandry. I'm am sure it is a pc related issue. for some reason i can't connect my phone to my pc via usb. the phone is working and works via usb on other pc's. i think i have something blocking the 2 from communicating, i am fairly certain it is software. can you shed any light on this?

My phone is a palm pre, i have tried reinstalling drivers, different usb ports. My phone is recognised as a usb composite device in device manager, but does not appear as a drive in my computer and will not seem to communicate with my pc.

There is no cd or software included with the phone, and I don't beliewve I should need it. I believe the pre should have it in the phone and my pc SHOULD be able to detect it.

I HAVE managed to unlock the phone using some downloaded software that needed the phone to be connected by usb, so I believe they CAN talk, don't know why xp can't find it though.

Please Help!

Edited by grifter, 23 July 2010 - 07:15 PM.

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#2
Macboatmaster

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grifter
Could you please edit the post so that it is easier to read. I cannot follow all you have posted.
May I ask you to simply describe the problem and anything you have already tried
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#3
Macboatmaster

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I have no experience of the Palm but my guess is that you need the software for the computer to see the palm as a usable device rather than just an unusable usb device.
See this
http://forums.palm.c...ized/m-p/251713

Edited by Macboatmaster, 24 July 2010 - 03:18 AM.

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