Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Vista updates have failed for the past 8 months


  • Please log in to reply

#1
chili fries

chili fries

    Member

  • Member
  • PipPip
  • 36 posts
Hi,

I had a malware infection and got great help ridding my system of it in this thread:

http://www.geekstogo...ml#entry1873173

But when I followed the steps to insure the security of my computer I realized something odd...even though my computer is set to install new Microsoft updates at 3:00 AM every Monday ,all the updates it has tried to install since last November have failed. And when I tried to install Service Pack 2, that also failed. I got a "Service Pack did not install, reverting changes" error message. And when my computer restarted I got this error detailing the SP2 installation failure..."ERROR_EVT_CONFIGURATION_ERROR(0x80073aa2)".

I had no idea my automatic updates were failing. Any help getting my computer to install necessary Windows updates would be greatly appreciated. Thank you.
  • 0

Advertisements


#2
admin

admin

    Founder Geek

  • Community Leader
  • 24,639 posts
I found this posted on the Microsoft forums. Sounds relevant:

Check and see if KB933246 is installed on your computer, if it is remove it.

If you don't want to remove it, or if it is not installed, as was my case, inport the following registry key:


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{51bd93ee-1739-4261-b8e8-67970423a2a0}]
@="Microsoft-Windows-BitLocker-DrivePreparationTool"
"ResourceFileName"=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,\
00,69,00,6c,00,65,00,73,00,25,00,5c,00,42,00,69,00,74,00,4c,00,6f,00,63,00,\
6b,00,65,00,72,00,5c,00,42,00,64,00,65,00,43,00,66,00,67,00,4c,00,6f,00,67,\
00,2e,00,64,00,6c,00,6c,00,00,00
"MessageFileName"=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,\
69,00,6c,00,65,00,73,00,25,00,5c,00,42,00,69,00,74,00,4c,00,6f,00,63,00,6b,\
00,65,00,72,00,5c,00,42,00,64,00,65,00,43,00,66,00,67,00,4c,00,6f,00,67,00,\
2e,00,64,00,6c,00,6c,00,00,00
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{51bd93ee-1739-4261-b8e8-67970423a2a0}\ChannelReferences]
"Count"=dword:00000002

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{51bd93ee-1739-4261-b8e8-67970423a2a0}\ChannelReferences\0]
@="Microsoft-Windows-BitLocker-DrivePreparationTool/Admin"
"Id"=dword:00000010
"Flags"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{51bd93ee-1739-4261-b8e8-67970423a2a0}\ChannelReferences\1]
@="Microsoft-Windows-BitLocker-DrivePreparationTool/Operational"
"Id"=dword:00000011
"Flags"=dword:00000000

After I imported the key I booted with only the Microsoft services running and ran the KB947821.

I installed both SP2 and IE8!


  • 0






Similar Topics

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP