[psychokilla]

Hi geekies i am in uk im using o/s vista , i downloaded a program called bbc iplayer the bbc is one of our broadcasting companys.
the program is a playback thing but now installed i have no sound on any thing i tried to turn back on system restore but no restore point
all sound devices say working ok do you have any ideas thanks
psychokilla

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1. Internet sound
2. Windows sounds
3. Music CD sound

None of them?

[Broni]

1. Internet sound
2. Windows sounds
3. Music CD sound

None of them?

[Manny Avatar]

Have you tried removing the app and reinstalling all drivers for your sound card?
Is windows still recognizing the sound devices?

-edit - This should distinguish the difference between hardware and software malfunction.

Edited by Manny Avatar, 26 July 2010 - 08:14 PM.

[psychokilla]

1. Internet sound
2. Windows sounds
3. Music CD sound

None of them?

yes that is correct none of them

[psychokilla]

Have you tried removing the app and reinstalling all drivers for your sound card?
Is windows still recognizing the sound devices?

-edit - This should distinguish the difference between hardware and software malfunction.

hi avatar not tried to do any of them dont no how to will u take me through it

[phillpower2]

Click Start then Control Panel, Right click on Device Manager,
select Sound,Video & Game Controllers, right click on sound
card, check the properties & see what it says, then go through
the options to see if you can get the sound back 1st try Scan
for hardware changes if no luck try Update if still no luck
try uninstall & then reinstall your soundcard drivers from fresh.

[Broni]

try uninstall & then reinstall your soundcard drivers from fresh.

This is probably the very 1st thing to try.

[psychokilla]

sound back now but i managed to turn back in system restore thanks all for the help i hope that was the right thing to do thanks once again psychokilla

[phillpower2]

Congratulations on resolving your sound issue & thanks for sharing
with us how you resolved it.

[Broni]

Good news