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If everything is now OK, let me know, then go through the Cleanup section below and have a read of the other information which will help keep your PC protected
Just let me know if you have any other queries or problems
Thank you for following the procedures, your system now appears free from Malware. Below is a list of steps that are well worth following, they help finalize the fixes we have been doing and will help minimize the risk of a smilar situation happening again by protecting your PC and helping secure it.
Please make sure you follow the Cleanup stage just below.
========== CLEANUP ==========
Remove the Tools used in this cleanup
1)
Tools on the Desktop:
You can now safely remove GMER and Win32kDiag from the Desktop (if present)
2)
Remove ComboFix
- Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
- In the Run box, type in ComboFix /Uninstall (Notice the space between the "x" and "/") then click OK
- Follow the prompts on the screen
- A message should appear confirming that ComboFix was uninstalled
3)
Clear Old Restore Points
- Run OTL, copy and paste the following into the Custom Scans/Fixes area at the bottom
:Commands [CLEARALLRESTOREPOINTS]
- Then Click Run Fix
4)
OTL Cleanup
- Open OTL
- Click the CleanUp button at the top, it will ask to reboot your PC, please allow it to do so
========== Anti Malware Protection ==========
Spyware Blaster
Spyware Blaster is an excellent program that creates a huge list of known suspect/dangerous sites and blocks any attempts to visit those sites by embedding the list into Internet Explorer and Firefox. Very useful to have!
MalwareBytes Anti-Malware
This is an excellent Anti-Malware product. It is recommended to periodically run a Quick Scan to keep your PC as clean as possible.
Free Anti-Virus protection...
If you haven't got an AntiVirus or are thinking of changing, my personal recommendations are Microsoft Security Essentials and Avast, both are free to use. Remember though, you can only have one AntiVirus installed at any one given time.
Microsoft Security Essentials
Avast
========== Updates ==========
Keeping your PC updated is vital in the battle against infections and exploits. There are many infections which will exploit loopholes within Windows itself, Java and Adobe Reader. Keeping these updated is a very good habit to get into.
Automatic Updates
Updates to your Operating System are vital in closing loopholes and fixing bugs which some infections exploit.
To keep your Windows updated, ensure that 'Automatic Updates' is enabled on your PC. To do this...
- In XP,
- Click the Start button
- Click Run
- Type sysdm.cpl into the run dialogue box and click OK
- Click the Automatic Updates tab
- Make sure Automatic (Recommended) is selected and click OK
In Vista, - Click the Start button
- Click All Programs, then click Windows Update
- In the left pane, click Change Settings
- Choose Install updates autmatically (recommended), then click OK
- Click the Start button
- Click Control Panel
- Double Click Java
- Click the Update tab
- Click Update Now
- Allow any updates to be downloaded and installed
- Open Adobe Reader
- Click Help on the menu at the top
- Click Check for Updates
- Allow any updates to be downloaded and installed
Using an alternative web browser can help protect your PC from infections which exploit security holes within Internet Explorer. They can also be quicker to load pages and offer more tools and features such as Firefox's huge addon list.
Firefox - My personal choice, easy to use, safer to use than Internet Explorer and a large number of excellent addons that can be installed such as AdBlockPlus and WOT.
Opera - Another efficient browser that works well. Quick and easy to use.
Have fun and stay safe online
BlackOxide
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