Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Extremely slow laptop, not responding, etc.


  • This topic is locked This topic is locked

#1
xCherryXSherryx

xCherryXSherryx

    Member

  • Member
  • PipPip
  • 90 posts
I got this laptop last month and already it's taking 3 minutes+ just to load firefox (without any other programs open). I tried scanning my system with my antivirus, but it's being inconsistent. It'd say there are 20 infected files, and if you scan again without quarantining (which I did by accident), it would say there wasn't any problem at all. I removed the spyware and although it's not as slow as it was before, the startup time is still a LOT longer than usual, and firefox STILL stops responding every 2-3 minutes. I really don't know what the problem is...help?
  • 0

Advertisements


#2
xCherryXSherryx

xCherryXSherryx

    Member

  • Topic Starter
  • Member
  • PipPip
  • 90 posts
My laptop has 4 gb of DDR memory and I'm using Windows 7 64-bit. :)
  • 0

#3
sari

sari

    GeekU Admin

  • Community Leader
  • 21,805 posts
  • MVP
r0adra93,

You may not reply to topics in this forum. As per our Terms of Use:

Because of the potential for harm, only staff members approved for malware removal are allowed to offer malware removal advice or reply to malware topics.


Please respect the rules you agreed to when you joined the forum.

xCherryxSherryx, please wait for one of our qualified staff members to respond to your topic.
  • 0

#4
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Hi there let me see what you have

Posted Image GMER Rootkit Scanner - Download - Homepage
[*] Download GMER
[*] Extract the contents of the zipped file to desktop.
[*] Double click GMER.exe.
Posted Image
[*] If it gives you a warning about rootkit activity and asks if you want to run a full scan...click on NO, then use the following settings for a more complete scan..
[*] In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED ...
  • IAT/EAT
  • Drives/Partition other than Systemdrive (typically C:\)
  • Show All (don't miss this one)
    Posted Image
    Click the image to enlarge it
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "ark.txt"
  • Save the log where you can easily find it, such as your desktop.
**Caution**Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
Please copy and paste the report into your Post.

THEN

Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Select Scan all users
  • Under the Custom Scan box paste this in


    netsvcs
    drivers32
    %SYSTEMDRIVE%\*.*
    %systemroot%\system32\*.wt
    %systemroot%\system32\*.ruy
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\Fonts\*.ini
    %systemroot%\Fonts\*.ini2
    %systemroot%\Fonts\*.exe
    %systemroot%\system32\spool\prtprocs\w32x86\*.*
    %systemroot%\REPAIR\*.bak1
    %systemroot%\REPAIR\*.ini
    %systemroot%\system32\*.jpg
    %systemroot%\*.jpg
    %systemroot%\*.png
    %systemroot%\*.scr
    %systemroot%\*._sy
    %APPDATA%\Adobe\Update\*.*
    %ALLUSERSPROFILE%\Favorites\*.*
    %APPDATA%\Microsoft\*.*
    %PROGRAMFILES%\*.*
    %APPDATA%\Update\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\System32\config\*.sav
    %ALLUSERSPROFILE%\Start Menu\*.lnk /x
    %systemroot%\system32\config\systemprofile\*.dat /x
    %systemroot%\*.config
    %systemroot%\system32\*.db
    %PROGRAMFILES%\bak. /s
    %systemroot%\system32\bak. /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Post both logs

  • 0

#5
xCherryXSherryx

xCherryXSherryx

    Member

  • Topic Starter
  • Member
  • PipPip
  • 90 posts
My antivirus finally decided to work and pick up the 3 infected files that were making my computer lag. :) But thanks posting anyway x]
  • 0

#6
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
It may be advisable to run GMER and OTL to ensure that it has all gone. I will check the logs if you wish
  • 0

#7
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
It may be advisable to run GMER and OTL to ensure that it has all gone. I will check the logs if you wish
  • 0

#8
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP