[pjgoodman2]

I recently had what was an apparently infected update from Firefox pop up on my screen, so I checked to download the update......instead I got a rogue security tool that gave me fits until I was able to remove it with Malwarebytes in safe mode. All of it except this part:

Files Infected: (C:\Users\Paul\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Security Tool.LNK (Rogue.SecurityTool) -> Delete on reboot.)

It apprears everytime I run Malwarebytes but never when I run it in safe mode.....and none of my other malware/virus/spyware programs detect it. It's not bothersome as the pop ups, and other problems malware causes don't seem to be present, but I'd like to get this last little trace of it out of my system. Can someone help me with this?

It apparently does not get deleted on reboot because it's still there when I run my weekly scan....

Thanks!

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Hello pjgoodman2, and welcome to GeeksToGo! My name is Mitch8 and I will be helping you with your problem. Here are a few things I would like to point out:

• Please post your logs, don't attach them unless stated.
• Please read my posts carefully and if you have any questions ask.
• Stay with this topic until I tell you that your system is clean. Malware can still be on your system even if you don't notice it.

Step 1

Download GMER from Here. Note the file's name and save it to your root folder, such as C:\.

• Disconnect from the Internet and close all running programs.
• Temporarily disable any real-time active protection so your security program drivers will not conflict with this file.
• Click on this link to see a list of programs that should be disabled.
• Double-click on the downloaded file to start the program. (If running Vista, right click on it and select "Run as an Administrator")
• Allow the driver to load if asked.
• You may be prompted to scan immediately if it detects rootkit activity.
• If you are prompted to scan your system click "No", save the log and post back the results.
• If not prompted, click the "Rootkit/Malware" tab.
• On the right-side, all items to be scanned should be checked by default except for "Show All". Leave that box unchecked.
• Select all drives that are connected to your system to be scanned.
• Click the Scan button to begin. (Please be patient as it can take some time to complete)
• When the scan is finished, click Save to save the scan results to your Desktop.
• Save the file as Results.log and copy/paste the contents in your next reply.
• Exit the program and re-enable all active protection when done.

Step 2

OTL
OTL is currently our primary tool for searching key areas of the registry and other system locations for the telltale signs of malware. It generates a comprehensive log, and offers an initial diagnosis.

Important note: HijackThis has been replaced by OTL in this guide. Since being acquired by TrendMicro, HijackThis has not been regularly updated. Many infections are now able to hide partly, or completely from a HijackThis scan. OTL is authored by one of our staff members (OldTimer). It includes all the scan locations of HijackThis and more. It's not only a more comprehensive scan tool, but also offers more powerful removal features.

• Download OTL to your Desktop
• Double click on the OTL icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Under the Custom Scan box paste this in:

  
  netsvcs
  drivers32
  %SYSTEMDRIVE%\*.*
  %systemroot%\Fonts\*.com
  %systemroot%\Fonts\*.dll
  %systemroot%\Fonts\*.ini
  %systemroot%\Fonts\*.ini2
  %systemroot%\Fonts\*.exe
  %systemroot%\system32\spool\prtprocs\w32x86\*.*
  %systemroot%\REPAIR\*.bak1
  %systemroot%\REPAIR\*.ini
  %systemroot%\system32\*.jpg
  %systemroot%\*.jpg
  %systemroot%\*.png
  %systemroot%\*.scr
  %systemroot%\*._sy
  %APPDATA%\Adobe\Update\*.*
  %ALLUSERSPROFILE%\Favorites\*.*
  %APPDATA%\Microsoft\*.*
  %PROGRAMFILES%\*.*
  %APPDATA%\Update\*.*
  %systemroot%\*. /mp /s
  CREATERESTOREPOINT
  %systemroot%\System32\config\*.sav
  %PROGRAMFILES%\bak. /s
  %systemroot%\system32\bak. /s
  %ALLUSERSPROFILE%\Start Menu\*.lnk /x
  %systemroot%\system32\config\systemprofile\*.dat /x
  %systemroot%\*.config
  %systemroot%\system32\*.db
  %PROGRAMFILES%\Internet Explorer\*.dat
  %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
  %USERPROFILE%\Desktop\*.exe
  %PROGRAMFILES%\Common Files\*.*
  %systemroot%\*.src
  %systemroot%\install\*.*
  %systemroot%\system32\DLL\*.*
  %systemroot%\system32\HelpFiles\*.*
  %systemroot%\system32\rundll\*.*
  %systemroot%\winn32\*.*
  %systemroot%\Java\*.*
  %systemroot%\system32\test\*.*
  %systemroot%\system32\Rundll32\*.*
  HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
  

• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan won't take long.

When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and paste them into your reply.

[mitch8]

Hello pjgoodman2, and welcome to GeeksToGo! My name is Mitch8 and I will be helping you with your problem. Here are a few things I would like to point out:

• Please post your logs, don't attach them unless stated.
• Please read my posts carefully and if you have any questions ask.
• Stay with this topic until I tell you that your system is clean. Malware can still be on your system even if you don't notice it.

Step 1

Download GMER from Here. Note the file's name and save it to your root folder, such as C:\.

• Disconnect from the Internet and close all running programs.
• Temporarily disable any real-time active protection so your security program drivers will not conflict with this file.
• Click on this link to see a list of programs that should be disabled.
• Double-click on the downloaded file to start the program. (If running Vista, right click on it and select "Run as an Administrator")
• Allow the driver to load if asked.
• You may be prompted to scan immediately if it detects rootkit activity.
• If you are prompted to scan your system click "No", save the log and post back the results.
• If not prompted, click the "Rootkit/Malware" tab.
• On the right-side, all items to be scanned should be checked by default except for "Show All". Leave that box unchecked.
• Select all drives that are connected to your system to be scanned.
• Click the Scan button to begin. (Please be patient as it can take some time to complete)
• When the scan is finished, click Save to save the scan results to your Desktop.
• Save the file as Results.log and copy/paste the contents in your next reply.
• Exit the program and re-enable all active protection when done.

Step 2

OTL
OTL is currently our primary tool for searching key areas of the registry and other system locations for the telltale signs of malware. It generates a comprehensive log, and offers an initial diagnosis.

Important note: HijackThis has been replaced by OTL in this guide. Since being acquired by TrendMicro, HijackThis has not been regularly updated. Many infections are now able to hide partly, or completely from a HijackThis scan. OTL is authored by one of our staff members (OldTimer). It includes all the scan locations of HijackThis and more. It's not only a more comprehensive scan tool, but also offers more powerful removal features.

• Download OTL to your Desktop
• Double click on the OTL icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Under the Custom Scan box paste this in:

  
  netsvcs
  drivers32
  %SYSTEMDRIVE%\*.*
  %systemroot%\Fonts\*.com
  %systemroot%\Fonts\*.dll
  %systemroot%\Fonts\*.ini
  %systemroot%\Fonts\*.ini2
  %systemroot%\Fonts\*.exe
  %systemroot%\system32\spool\prtprocs\w32x86\*.*
  %systemroot%\REPAIR\*.bak1
  %systemroot%\REPAIR\*.ini
  %systemroot%\system32\*.jpg
  %systemroot%\*.jpg
  %systemroot%\*.png
  %systemroot%\*.scr
  %systemroot%\*._sy
  %APPDATA%\Adobe\Update\*.*
  %ALLUSERSPROFILE%\Favorites\*.*
  %APPDATA%\Microsoft\*.*
  %PROGRAMFILES%\*.*
  %APPDATA%\Update\*.*
  %systemroot%\*. /mp /s
  CREATERESTOREPOINT
  %systemroot%\System32\config\*.sav
  %PROGRAMFILES%\bak. /s
  %systemroot%\system32\bak. /s
  %ALLUSERSPROFILE%\Start Menu\*.lnk /x
  %systemroot%\system32\config\systemprofile\*.dat /x
  %systemroot%\*.config
  %systemroot%\system32\*.db
  %PROGRAMFILES%\Internet Explorer\*.dat
  %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
  %USERPROFILE%\Desktop\*.exe
  %PROGRAMFILES%\Common Files\*.*
  %systemroot%\*.src
  %systemroot%\install\*.*
  %systemroot%\system32\DLL\*.*
  %systemroot%\system32\HelpFiles\*.*
  %systemroot%\system32\rundll\*.*
  %systemroot%\winn32\*.*
  %systemroot%\Java\*.*
  %systemroot%\system32\test\*.*
  %systemroot%\system32\Rundll32\*.*
  HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
  

• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan won't take long.

When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and paste them into your reply.

[mitch8]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.