My HP Pavilion dv6000 laptop is getting a blue screen every time I try to reboot.
After the blue screen, it goes through a reboot loop.
It does gets me to the screen where I can choose to reboot through safe mode or last good configuration.
However, no matter which one I choose, it goes through the blue screen and reboot loop.
One other thing, I already tried using the recovery disc but the same things are still happening.
Please help.
The error message is as shown below:
A problem has been detected and Windows has been shut down to prevent your computer.
If this the first time you've seen this error screen, restart your computer. If this screen appears again, follow these steps:
Disable or uninstall any antivirus, disk defragmentation or backup utilities. Check your hard drive configuration, and check any updated drivers. Run CHKDSK /F to check for your hard drive corruption, and then restart your computer.
Technical Information:
*** STOP! 0x00000024 (0x00190203, 0x865DE2C8, 0xC0000102, 0x00000000)
Thanks in advance.