[katyleigh]

help! i have an msi u100 notebook laptop with windows XP. i am unable to open any programmes and im not sure why. whenever i try to open a programme i get this message .. "the exception unknown software exception (0xc06d007e) occurred in the application at location 0x7c812afb" ... other messages i get are ... "the instruction at 0x00724906 referenced memory at 0x00724906. the memory could not be read. click ok to terminate the program" ...this happens whenever i try to open any programmes such as system restore in control panel, internet explorer, microsoft office, real player etc. also im unable to download any programmes such as itunes.

im not sure what to do to solve this problem ... any ideas???

[Advertisements]

I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

[Broni]

I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).