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Ext. hard drive not working


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#1
Wafna

Wafna

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Running a Seagate FreeAgent Pro, or was until recently. All the lights are working, however the computer isn't finding the external. (yep, all the cables are in the right places) Instead of the normal sound of the fans spinning up and the internal disks working, it buzzes once every 4 seconds, and every 5 cycles of buzzes the lights blink.

the Seagate Knowledge base hasn't been too helpful: most of the posts relating to 'buzzing' HDDs just say "yep, you're screwed, it'll be around $2K to recover data, but you can probably send the device to Seagate for warrantee replacement." One of them suggests that a "spindle motor bearing may have seized. Otherwise you may have a stiction problem, although that is less likely."


I *think* the problem may have started after the desktop unit was tipped over, however the unit worked fine afterwards, until it was turned off.

any advice on trying to resolve this? would a local computer repair shop be an option for something like a seized bearing?

Cheers for any help you can give!
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#2
happyrock

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did you use the safely remove icon in the system tray before disconnecting/powering down the external drive...
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#3
Wafna

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When powering down the unit on the last occasion it still worked, yes, I used the correct eject device procedures. when I have incorrectly ejected USB-sticks in the (distant) past, my experience was that the device still worked afterwards, however the files were corrupted or missing.

my current scenario is that the device is not being recognised by the computer as existing, and from the sounds it makes, the hard disk itself isn't spooling up.
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#4
happyrock

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now you will have to remove the hard drive from its case and slave it to another computer...if the other computer "see" the drive ...back up all your data then run chkdsk /r on the drive while you have it slaved to the other computer...
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