
Hardware possibly gone
Started by
godess4life
, Sep 06 2010 02:37 PM
#1
Posted 06 September 2010 - 02:37 PM

#2
Posted 06 September 2010 - 04:00 PM

Is it plugged into a surge protector or directly to the wall?
If directly then your PSU or Power Supply Unit may have taken the hit and now needs to be replaced.
If directly then your PSU or Power Supply Unit may have taken the hit and now needs to be replaced.
#3
Posted 06 September 2010 - 04:40 PM

Well it was plugged into a surge protector, but I tried plugging it into the wall also and it still done the same thing. I know the surge protector is still working fine cause I plugged something else into it and it worked fine, and I also have my tv plugged into it and I never had any problems with that.
#4
Posted 06 September 2010 - 05:15 PM

Actually it would have been better of the surge protector didn't work after the outage.
Now that you have tested it and verified it is working then we have to look at your PSU as being the problem.
Do you have access to another psu to try?
Now that you have tested it and verified it is working then we have to look at your PSU as being the problem.
Do you have access to another psu to try?
#5
Posted 06 September 2010 - 06:39 PM

No, I don't have access to another PSU to try.
#6
Posted 06 September 2010 - 07:26 PM

Ok then the steps are going to be limited at this time.
You can open the system and turn it on. Then check to see if the fan on the motherboard and the psu fan keep turning.
If so then we need to look at the video itself.
You can open the system and turn it on. Then check to see if the fan on the motherboard and the psu fan keep turning.
If so then we need to look at the video itself.
#7
Posted 07 September 2010 - 04:01 PM

To rshaffer61,
I just want to thank u for your help, but I manage to figure everything out and my computer is back up an running again. After your last message I opened up my system and tried to turn it on to see if any of the fans were turning and nothing happened,nothing was turning at all. But I came across another site kinda similiar to this one and in the forums there were some other people who had the exact same problem I was having with my computer. So to fix the problem all they said was that they unplugged everything, took out that bios battery located on the motherboard for a couple of seconds, popped it back in and then turned the computer back on. I tried that and it worked, so now my computer is back on. I just had to set the date & time again but that was it. So once again thanks for your help!!!
I just want to thank u for your help, but I manage to figure everything out and my computer is back up an running again. After your last message I opened up my system and tried to turn it on to see if any of the fans were turning and nothing happened,nothing was turning at all. But I came across another site kinda similiar to this one and in the forums there were some other people who had the exact same problem I was having with my computer. So to fix the problem all they said was that they unplugged everything, took out that bios battery located on the motherboard for a couple of seconds, popped it back in and then turned the computer back on. I tried that and it worked, so now my computer is back on. I just had to set the date & time again but that was it. So once again thanks for your help!!!
#8
Posted 07 September 2010 - 04:34 PM

Glad to hear you got it resolved.
Congratulations.
for a successful resolution for your issue.
You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed us to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help.


Congratulations.

You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed us to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help.


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