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E-mail hacked! Please Help?! Virus? Spyware? Or something els


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JessC

JessC

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Hi, I have been having a few issues and I'm not sure if I've solved them. The main issue being that my e-mail account might have been hacked. This is strange, since I never use this account anymore. I also don't open any suspicious and unknown e-mails. I also don't fall for phishing schemes, so I'm not sure what it may be. I would like to prevent this in the future, but I'm not sure of what caused it and how to prevent it. This weekend, my husband pointed out to me that he received an e-mail from me along with my other contacts that solicited viagra and similar products. (This was very embarrassing)! I've received a few of them as well but in my spam folder. I've also noticed that day that my sent folder was completely empty. So I've deleted my contacts and changed all of my personal information including my password so no one could get back in. I am currently in the process of changing all of my account information that was related to my yahoo accounts. I've especially changed the information to my financial accounts. I'm afraid that they may be hacked next. So far, all of my accounts seem to not have been touched. I usually use this for junk mail, but I had this account for over ten years, so it is a process to dig through. Should I delete it? It seems like a ton of work. Should I also be afraid of my identity? The only account that is affected is my neopets account. I remember about a month ago while on it, it asked me to log in again a few times while navigating the site. I'm wondering if this is where all of the problems began and how I could have prevented it. Before my e-mail was compromised, I have been having problems with logging in and the system did not recognize my password and my e-mail. It appears if no one has logged in, since according to the database, I haven't "been seen" since the last time that I was on. I've e-mailed the site and yahoo about both issues but I did not hear back from them. I really don't care too much about the neopets account, since I have been growing out of it and this could be an excuse, although a tragic one, why I should stop. However, this issue still bothers and worries me, since this could be a big problem. I then used a full system security scan but nothing. I've also did a malware scan, and it detected and deleted a vundo trojan including a lot of adware. Could that have been the problem and what does a vundo trojan usually do? Should I be worried? Could there be other undetected viruses that I should be concerned of and if so, how can I detect and delete them? I think that's about it. I apologize for all of the questions and long description. I am trying to make sure that this issue is resolved by giving you all of the information that you need. Thank you very much!
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