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Got a trojan Virus and can't get rid of it


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#1
sgibbons25

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This is the second time that I have a trojan virus and I don't know what to do. I have 4 different spyware and adware programs and they still get on here. How do I get it off..
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#2
chimchim

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Do you have an anti-virus program,and if so,did you use that to try and remove it????
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#3
ditto

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Please run a free online virus scan here:
http://housecall.antivirus.com/

And a free trojan scan here:
http://www.moosoft.com/

After, let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#4
sgibbons25

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I ran all the programs you told me to run and its not picking up that virus...what do I do?
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#5
Hemal

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let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify
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