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Computer turns on, but screen stays black


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#1
n1chol3

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Hi, I'm having some issues right now with my 2 year old computer. When I turn it on, sometimes it goes to a black screen and won't do anything. Everything lights up, everything seems to work, it just looks like there is no connection to the screen.

Other times, it will boot up, and once I log in, the mouse will freeze on the screen and I'll have to restart it, only to end up looping into multiple restarts and black screens.

Last night I got my first BSOD, but I didn't catch what the error was. Does anyone have any idea at all what could be wrong with my computer?
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#2
rshaffer61

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:)
I'm sorry you are having a issue but we will see if we can assist you in resolving it. First lets see if we can stop the BSOD so you can get the information from it.

  • Start your system and at the Second post screen tap on F8 to get to the Boot Menu
  • Use the Arrow Keys to Scroll down to the line that says "Auto Start On Error" and highlight it.
  • Click Enter to disable it
  • The system should reboot and if not then do so.
  • When the BSOD shows it will stop so that you can reply with the STOP ERROR and any parameters.

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#3
n1chol3

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Thats the thing, sometimes it will boot, and other times like for the better part of the day, I turn it on and it doesn't even show me a screen, just go straight black. It runs like normal and does no beeps.
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#4
rshaffer61

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Have you tried a different monitor?
Since it's not getting any beeps then it doesn't sound like a issue with the system itself but the monitor.
Is it a desktop or a laptop?
Is it a brand name system and if so what make and model?
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#5
n1chol3

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the monitor was working fine, and still works, I hadn't thought that this could be the case, I figured it could have just been the MOBO or Graphics card. It's a dell monitor attached to a custom built PC.
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#6
rshaffer61

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the monitor was working fine, and still works, I hadn't thought that this could be the case

Does this mean you have tested the monitor on another system and\or tried another monitor on your system?
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#7
n1chol3

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the monitor was working fine, and still works, I hadn't thought that this could be the case

Does this mean you have tested the monitor on another system and\or tried another monitor on your system?


No, but I'm going to do that lol. I'm not home right now to check it, once I get home from work, that's the first thing I'll try. Would that be the reason, even though it goes on and off and works at times?
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#8
rshaffer61

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Yep if it works at times then I would say the monitor hasn't died completely.
The best thing to do is to try a known working monitor on your system. If it stays on with no problems then you have found your gremlin. :)
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