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Vista - Blue Screen. Help Needed


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#1
burcam

burcam

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Hello,

This is my first post and have heard good things about this forum, so I am hoping someone can help me.

Basically I keep getting the Blue Screen on Windows Vista. This only happens now and again, not everyday. Although once it happens, it seems to do it again the day after then I won't see it for a couple of weeks.

I use my laptop everyday pretty much from 7am - 19:00 for work. Whenever it happens, I log back into my laptop and it asks to check for a solution although nothing ever comes up. This is the analysis it gives me for the details of the problem:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: be
BCP1: 8BEB4DBF
BCP2: 02523121
BCP3: 81B34484
BCP4: 0000000A
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini091610-01.dmp
C:\Users\Trading\AppData\Local\Temp\WER-30825-0.sysdata.xml
C:\Users\Trading\AppData\Local\Temp\WER5697.tmp.version.txt

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The files that might help describe the problem above have been attached to this thread.

Any help will be greatly appreciated as this has been annoying me for a while. Although I am no 'whizz kid' I do have a grasp understanding of things on a PC so hopefully this should help if anyone gives me some instructions.

I look forward to hearing from you and again appreciate anyones help!

Cheers,
Burcam

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#2
burcam

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I am unable to upload the .dmp file so hopefully this won't be needed!
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#3
phillpower2

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Try installing Vista Service Pack 2 from here http://windows.micro...vice-Pack-2-SP2
Please take the time to read the information provided and I hope it resolves the issue for you.
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#4
Broni

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Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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#5
burcam

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Hi Broni,

Thanks for your prompt reply.

Please find attached BSOD.txt

I look forward to hearing from you.

Thanks

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  • Attached File  BSOD.txt   16.71KB   150 downloads

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#6
Broni

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The latest errors seem to indicate some problem with networking.

Are your Windows updates current?
SP2 seems to be missing.
Start with that.
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#7
burcam

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Hello,

I have put all the latest updates on and put on SP2.

I will wait and see if this fixes the problem.

Many thanks for your help and I will give some feedback in 3 weeks. Hopefully I won't have the problem again.

Cheers,
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#8
phillpower2

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Thanks for the update and hopefully the action you have taken will resolve the issue.
Good luck and we will await your reply.
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