[inite]

"STOP: c000021a {Fatal System Error}
The Windows Logon Process process terminated unexpectedly
with a status of 0x00000080 (0x00000000 0x00000000). The
system has been shut down."


This blue screen appears before kesktop is loaded. Any chance i can get to system restore? I cant access anything from there, and has anyone had this problem before and that the "repair" function from the xp disc solves the problem? Or is reformatting comp my only option?

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This will let you run system restore

http://support.micro...kb;en-us;304449

Did you try tapping F8 after the beep and choosing last known good configuration from the options

Edited by Keith, 25 May 2005 - 01:17 AM.

[Retired Tech]

This will let you run system restore

http://support.micro...kb;en-us;304449

Did you try tapping F8 after the beep and choosing last known good configuration from the options

Edited by Keith, 25 May 2005 - 01:17 AM.

[inite]

yes, i tried getitng to safe mode, but it produces the same error. I checked out the url u gave and if i cant get it to work in safe mode, i cant get into that?

[Retired Tech]

Is that because tapping F8 does nothing, if so tap F5 right after the beep

[inite]

nono, theres a new page and shows alot of options, and i choose safe mode, but it didnt help. It ended up to the error as well

[Retired Tech]

Do you get the same with safe mode with command prompt

[inite]

ya, i tried almost every options there, with networking, last known working config etc, all arrived at the same fatal error.Is there no way i can get to ms dos on boot ups?

[Retired Tech]

If you can use a PC with XP on you should be able to do this

http://support.micro...kb;en-us;314079

[inite]

ya i read that somewhere and the comp im using right now is using xp

. From the root folder of the system partition of your hard disk drive (for example, C:\-), copy the following files to the floppy disk:
Boot.ini
NTLDR
Ntdetect.com
You may have to remove the hidden, system, and read-only attributes from the files.

I cant seem to get hold of those files. Where exactly do i get them from?

[inite]

ok nvm, i got the file from "a:\ --> format --> check with ms-dos"

Tried it with my comp and it didnt work still, same error, despite starting through floppy drive first.