[Pazma]

When I turned on my PC today it attempted to install, I got the 'new hardware' bubble but I got the same error as above when installing.

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Hi, what do you have connected to your comp. apart from keyboard & mouse ?.
do you have any add in cards ? (pci etc.)

All my peripherals are Keyboard, Mouse, Speakers, Monitor and a USB External HD.

[Pazma]

Hi, what do you have connected to your comp. apart from keyboard & mouse ?.
do you have any add in cards ? (pci etc.)

All my peripherals are Keyboard, Mouse, Speakers, Monitor and a USB External HD.

[deggitt]

Hi,.....interesting !!!. Go to System tools-System information-Components-Problem devices & post the PNP DEVICE ID. As Phil said, not much on google. Let us see what else we can find.

[Pazma]

ACPI\PNPA000\4&5D18F2DF&1

[deggitt]

Hi, i notice from your GMER log in the malware forum that you have Daemon Tools on your comp. The devices look like virtual devices !!!.Check this thread, see if it helps. You could just disable them & se what happens.

http://www.geekstogo...r-device-error/



P>S> googled the ID ....interesting info,

Edited by deggitt, 23 September 2010 - 01:56 PM.

[Pazma]

Thanks Deggitt, that's a bit of a weird problem. Apparently the same company that makes the Virtual Clonedrive that the other guy used makes Any DVD, which I had over a year ago, maybe even two or more years. So I've downloaded Any DVD again and I'll install it tomorrow to see what happens. Hopefully it will be gone when I uninstall.

That was a great find though, your last post. Thanks for the help.

[phillpower2]

Thanks Deggitt, that's a bit of a weird problem. Apparently the same company that makes the Virtual Clonedrive that the other guy used makes Any DVD, which I had over a year ago, maybe even two or more years. So I've downloaded Any DVD again and I'll install it tomorrow to see what happens. Hopefully it will be gone when I uninstall.

That was a great find though, your last post. Thanks for the help.

Yes I got the same google hit and was suprised deggitt and Alzeimer hadn`t already pointed you in that direction, but lo and behold when I looked back in deggitt had good catch, lets hope it cures the annoyance.

[deggitt]

Hi PAZMA. Before you possibly clean this up would you take a scr shot for me ?

In device manager would you right click AL78DAC1 Ide controller & in Properties take a shot of General Tab & a shot of Driver Tab. I am somewhat interested in the entries. With the scope of the internet i am slightly surprised when i don't get a hit when searching.

[Pazma]

I installed AnyDVD again and uninstalled it and Daemon tools lite but there's no change. Here's the pics you asked for:

[deggitt]

HI PAZMA, thanks for the shots. not much info. there. Can you take the shots of the othe IDE controller...AL78DAC1 as this might give some useful info.

[Pazma]

I feel stupid now but I can't find it ha ha. This is what I see in Device Manager, maybe you can point it out for me?

[deggitt]

thats interesting, it was shown in your first post. wonder where it went.


i see essexboy has found some miscreants, lets see what crawls out of the woodwork. i will still research this.


if you look at your first post you will see that two entries have gone, this i think is to do with installing and uninstalling the two software programs. i think this controller is to do with the same. i would try uninstalling it again, if that fails to clear it just disable it. lets us know what happens.

Edited by deggitt, 25 September 2010 - 06:19 AM.

[Pazma]

I uninstalled it and restarted and it didn't come back. It must have been Daemon Tools Lite that did it.

Thanks again mate, I can concentrate on the other problems now, I may be more careful in future.

[deggitt]

Great news, glad you sorted it. As i didn't get any google hits with either one i assumed that they were connected