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Cannot access internet, have internet connection. ? help!


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#1
rdguerra

rdguerra

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I have an internet connection, ethernet cable and it shows I have connection. This computer was working great this morning but this afternoon, I cannot get on yahoo, google or internet explorer. Any ideas how to fix?
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#2
Broni

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1. Click Start>Run (Start>"Start search" in Vista).

2. Type in (or copy and paste):

cmd /c ping google.com>%temp%\$.$&notepad %temp%\$.$

and press Enter.

3. Notepad will open.

4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.
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#3
rdguerra

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Broni,
thanks for the reply, unfortunately, I cannot do that since it will not allow me to access the internet to post the CMD info there. I am using another laptop from the office so the one with the problem will not let me in to the internet.

If there is anything you can think of to check for possible solutions, please let me know...thx
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#4
Broni

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Write the info down and post it from your laptop, or copy the log to USB flash drive and transfer it to the laptop.
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