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CD Drive malfunctioning


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#1
Oniketsoku

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I recently installed Vista on a new HDD about a week ago. Ever since it managed to install, the CD drive has never worked. I've wanted to use my Vista CD to run a system repair when the OS started acting up, but it wouldn't read it. Maybe after like opening the drive 4 times and closing it and 10 minutes later it would manage to get to the first prompt but wouldn't do anything beyond that. I also bought brand new software today that I'd really like to use, but I can't because it doesn't read the media.

So far, I've tried running this http://support.micro..._drive_problems which just stalls out, and I've cleared the Prefetch as well as deleting the lower/upper hardware filters installed by windows updates.

Any ideas, G2G?
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#2
Digerati

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Does the drive show up in the BIOS Setup Menu? How about in Disk Management?
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#3
Oniketsoku

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Yes to both

If by showing up in BIOS you mean that I can adjust my booting priority to the CD drive if I'd like.
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