Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Epson D92 printer stopped working


  • Please log in to reply

#1
Tekan

Tekan

    New Member

  • Member
  • Pip
  • 2 posts
My Epson 92 printer has suddenly stopped working. Indicator lights show green and red steady "on"

I have
removed printer cover and checked for any foreign material paper jam etc.
change usb lead for known working lead
deleted Epson printer program and reinstalled from original disc
updated the driver using the device manager option for update
used microsoft.com "fix it centre" for checking usb and printer. some errors found and fixed reported now as ok

The printer is 2/3 years old and has consumed 3/4 sets of inks

all help appreciated
  • 0

Advertisements


#2
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 20,025 posts
Hi Tekan :D sorry to hear you are having problems with your printer.
In what way do you mean not working, not printing or not attempting to print?
I can only relate to printer issues I have had in the past but have you checked
the printer is set as the default printer?
If not to do this go to Start>Control Panel>Printers>Right Click>Make sure the
Epson D92 is set as the default printer>If it is not right click on it and set
it as the default, if there are any old unused printer icons delete, when the
same thing happened to me Send to one note had been set to default printer and
to this day I dont know how, also check on the task bar bottom right corner to
see if there is a printer icon there.
Hope this gets things sorted for you
  • 0

#3
Oberon75

Oberon75

    Member

  • Member
  • PipPip
  • 39 posts
the steady red on would indicate an error of some kind. Usually the first thing to do is with the printer powered on, unplug it. Wait 10 seconds. Plug it back in. This will clear any memory the printer has. Turn it back on.
  • 0

#4
Tekan

Tekan

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
Thanks Oberon75 and Phillpower2

I have turn the printer of for several minutes and then back on - no joy
When printer is turned on the catridges move across the printer, there are other mechanical sounds and then the lights come on steady. The paper feed does not attempt to pickup a sheet

I have deleted unwanted printer and selected epson D92 as default - no change

Ihave deleted documents from the print queue - no change

There is no icon for printer in the task bar
  • 0

#5
Neil Jones

Neil Jones

    Member 5k

  • Member
  • PipPipPipPipPipPipPipPip
  • 8,476 posts
Here you go:
http://www.epson.co....&articleId=1312
  • 0

#6
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 20,025 posts
After doing some research I have found that the symptoms you are describing (red light on and failing to print) can be caused by the ink cartridges not being recognised by the printer, even genuine Epson cartridges so unless you happen to have spare cartridges it would be a costly exercise to purchase new ones only to find out this was not the issue, so that it is a hard one to recommend you try.
The second one I came across recommended downloading and saving the drivers from here http://esupport.epso...6F5MAU003D&tc=6 and then uninstall the existing drivers and then install the new drivers you have saved.
I hope you have better luck with this.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP