Its a strange video project in which we are purposely shooting the video with a small USB video camera. The camera was bought here in China.
The camera packaging states that it will work with Windows XP/Vista/Win7 and there is no need to install a driver for it to work, yet it also came with a CD containing a driver which is supposed to enable better quality video from the camera.
I'm working on a Dell Studio 1555 laptop, running Windows XP with SP3. I plugged in the web cam and as it said on the packaging, the camera works straight out of the box, without having to first install any sort of driver. To this point, all is OK.
Then I tried installing the software/driver that came on the CD with the camera, since it is supposed to enable higher quality video.
I installed the driver. Then I shot some video using the video capture software that was installed on my computer when installing the driver.
When capturing with this software I am asked first where to save the captured video files. I selected a a subfolder on my E: drive. E:\My Videos\OCAT Project
Here's where strange things started happening.
First of all the video capture software started working strangely. It would often crash while attempting to browse to the appropriate capture folder and set it as the folder to where the video files should be saved.
Then after finally successfully selecting the OCAT Project folder as the capture folder, the software would stall for about 10 seconds before eventually recovering and making itself finally ready to record.
I somehow managed to cope with the crashes and stalls and completed shooting the project.
Later in the evening I wanted to view the .avi clips that we shot during the day. Here's when the next strange thing started happening. When navigating to the OCAT Project folder the Explorer, a message would pop up saying that Explorer had to shut itself down and after a few seconds Explorer crashes. All open Explorer windows just disappear.
When trying to navigate to different folders, other than the folder where I saved the video - there's absolutely no problem. But when trying to navigate to the OCAT Project folder - Explorer crashes every time. Sometimes it even freezes my whole system and I need to restart.
When browsing to my OCAT Project folder using Adobe Bridge - there's no problem. I can play the .avi files perfectly on my media players and all is fine. But then when attempting to use my Windows folder system to get to the .avi files - crash.
Since I didn't quite trust this cheap Chinese webcam and it's software, I made sure to create a system restore point before installing the software. I uninstalled the software using Revo Uninstall, removing all leftover files that it found on my registry. Then I restored my system using Windows System Restore. The system restore process was successful, yet the problem did not go away. The software is gone, but Explorer keeps crashing every time I attempt to open the folder in which I saved those .avi files using the software that came with the webcam.
If anyone thinks they might know how to help me get my computer back to it's normal healthy state - I'd be extremely thankful.
Edited by adifrank, 05 October 2010 - 11:19 AM.