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Laptop shuts down with printer connected via usb

Started by wendy_m , Oct 03 2010 05:47 AM

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#1
wendy_m

Posted 03 October 2010 - 05:47 AM

New Member

Member
1 posts

I'm trying to attached a new printer to my laptop via usb. I've installed the drivers that came with the printer. I never got to try it out. Now as soon as I connect the usb the laptop shuts down and won't restart for another 3 minutes or so. The printer is connected to external power. Also connected to the laptop via usb is a wireless mouse. What should I do? The laptop has Windows Vista installed.

#2
Digerati

Posted 03 October 2010 - 08:15 AM

Grumpy Ol' MSgt (Ret.)

Retired Staff
3,999 posts

What happens if you shutdown and power off the notebook and printer. Connect the printer, power on the printer, then power on and boot the notebook?

Also, if the notebook is running off the charger, make sure the notebook and printer are powered from the same wall outlet - just to ensure there is no difference in ground (Earth) potentials.