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Where has EVERYTHING gone?


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#1
ezerwocky

ezerwocky

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Hi,

I have turned my laptop on this morning and it has told me that it cannot read-in or write-out (? I think?) and that it can't find my profile and so it is kindly setting me up with a temporary profile. I do not know why! I have no stuff that I usually have on my desktop, my photos have disappeared, I can get online, but everything has gone...

I am not computer friendly and don't understand what has happened, but is it fixable? And if so.... how?

Please help
Thanks
Erin
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#2
Neil Jones

Neil Jones

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It hasn't gone.
Firstly, go to Control Panel, User Accounts and make yourself a new account.

Restart the machine and log in with this new account.
You'll then find your old stuff in the C:\Documents and Settings\<whatever your old account name was>\ and the Desktop and Documents will have all your stuff.
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