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need help with popup

Started by jackielee , Oct 24 2010 06:22 AM

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#1
jackielee
Posted 24 October 2010 - 06:22 AM

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When I use the internet I am getting a window in the top left hand corner open every few seconds, it is for searching the internet, which I dont want to do. I have to close it to allow me to use the page I am on. I have right clicked on it and it comes up with something about unicodes and ime. i have no idea what to do with it. I have restored my computer back two weeks ands run my virus scan which is McAfee and it is showing that I have no viruses. Any help would be wonderful and greatley apprecitated.
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#2
ZaRMan
Posted 24 October 2010 - 05:38 PM

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Which browser are you using?
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#3
CountryWizard
Posted 24 October 2010 - 07:48 PM

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Sounds like a trojan to me which McAfee won't always find. Wasteful program anyway IMHO... AVG Is much better... Try downloading Malware Bytes...It should find it for you... Run in Safe mode to make sure nothing is loaded in memory...
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#4
JasonWinTeam
Posted 28 October 2010 - 03:46 PM

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Consider trying a different browser... to compare if the same things happens in both. It could be a virus... You may want to give Microsoft Security Essentials a try. Let us know how things proceed.

Cheers,
Jason
Windows Outreach Team
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