Guest: haveing an issue running sino
me: Are you getting an error?
Guest: i extracted it - and ran it but then get a popup that says errors occurred - see logfile SINO.exe for details
me: Can you find the logfile?
Traceback (most recent call last):
File "SINO.py", line 956, in <module>
File "SINO.py", line 43, in _init_
File "SINO.py", line 756, in update
File "httplib.pyc", line 866, in request
File "httplib.pyc", line 889, in _send_request
File "httplib.pyc", line 860, in endheaders
File "httplib.pyc", line 732, in _send_output
File "httplib.pyc", line 699, in send
File "httplib.pyc", line 667, in connect
socket.gaierror: (11001, 'getaddrinfo failed')
me: Hang on.
I will take a look.
Sent at 00:11 on Thursday
me: Ah. I see SINO is failing in a section that scans for an update.
Were you using SINO on instructions of a helper?
Sent at 00:14 on Thursday
Guest: yes - and I can't connect to the internet - that's why i'm talking to a helper
me: Can you unplug the computer you're trying to run SINO on completely? (from the internet that is)
Sent at 00:16 on Thursday
Guest: it is not plugged in to a hardwired connection. I just disabled wireless and tried to run it again but got the same error popup
any other ideas?
me: Hmm, not without fixing this bug in the code.
but I'll need some time for that.
Guest: is that the issue though? i can't run sino without internet access?
me: SINO is not hardcoded to require internet access.
It should skip the update part.
But it's not at the moment. I will need to fix that bug.
But it's 00:19 here already.
Guest: no problem - i will tell my helper on geekstogo what we discussed and see what he thinks i should do from here
me: What helper is helping you?
Guest: is there someway i can get a working app from you once you work on the fix?
me: Ah, you're having a malware problem too?
Guest: that was the original issue - he has had me do many scan and I believe the malware is gone - so does he. but for some reason i cannot connect to the internet
the last thing he asked me to do was run a scan with sino
it's been ongoing for weeks - getting very frustrating :'(
me: I can imagine.
Essexboy is a very good helper and I am sure the malware will be gone.
I know Essexboy, and he's helped me develop SINO quite a bit.
Guest: yes - i think he's already got that taken care of so i'm happy - but this no internet thing is really becoming a pain
Sent at 00:23 on Thursday
me: I will do my best to fix the bug in SINO a.s.a.p