[kanhaiyo]

Hi,
My laptop had been infected with the Bubnix trojan, and Rorschach112 generously helped me clean up the system. (Details at link below if needed)
http://www.geekstogo...2-bubnix-j-rtk/

Now, after the cleanup, I am having a problem with Windows starting up. The XP Welcome tune plays after 10 minutes, and all windows utilities load after that. Till then, all non-Windows applications work, I can open files from the desktop, but explorer does not load (the start menu, quick launch, task bar are all non-responsive till the tune plays)

I had been asked to create a new boot.ini file and run the chkdsk /r operation during the malware removal process.

Any help is sincerely appreciated. Thanks.

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I have looked at the thread on Malware and the referral to here.
Go start, run and type "cmd"
When the window opens
at the end of the line type "Cd\"
at the c prompt
type "boot.ini"
This will open the boot.ini file in notepad
Save it and attach it to the next post

[Macboatmaster]

I have looked at the thread on Malware and the referral to here.
Go start, run and type "cmd"
When the window opens
at the end of the line type "Cd\"
at the c prompt
type "boot.ini"
This will open the boot.ini file in notepad
Save it and attach it to the next post

[kanhaiyo]

Okay here's what the boot.ini file contained:


[boot loader]
timeout=20
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="MS Windows XP Home edition" /fastdetect


Thanks.

[Macboatmaster]

There is nothing wrong there. I wanted to check that you still had the correct boot.ini.
When Windows loads pls go start, run and type "msconfig"
When the window opens click the startup tab and when that opens press the Print screen key.
Then go start, programs accessories, paint and when paint opens on the edit tab click paste. What was on your screen will now appear on Paint.
Clcik the File tab and then the Save AS and save as JPEG. On paint it defaults to Bitmap, that is too large to attach. You MUST select JPEG.
You may have to do a second shot, after scrolling down on the startUp list but if there is only one to two missing it is easier to just type those in.

[kanhaiyo]

okay here it is..

[Macboatmaster]

I do not see any problem there.
Go F8 select Safe Mode. Log in on the Administrator Account - use that even although yours has admin rights.
How does it now load Windows - is it still taking its time.
If it is OK there.
Go F8 again and load Safe Mode with Networking
Now how is it.

If that is OK we know that it is a setting or driver being loaded in Windows on normal mode, as Safe Mode loads a minimal set of drivers and standard Windows settings.

Edited by Macboatmaster, 04 November 2010 - 09:11 AM.

[kanhaiyo]

Okay, did as instructed. In both the Safe Mode and Safe mode with Networking, Windows loads up okay. The welcome tune does not play, but the taskbar and start menu are all available and responding.

So as you mentioned, i guess it's a problem with the normal mode..

ps: Sorry for the delayed reply. I am in India, and we had the Diwali festival going on..

Edited by kanhaiyo, 11 November 2010 - 11:02 PM.

[Macboatmaster]

Hope the festival went OK

Please go Start, right click My Computer, click Properties, click the Hardware tab, then click Device Manager, scroll down the list to Sound Video and Game controllers, open that by clicking on the box with the + symbol and on the entry for the Sound card click that to open and check for updates on the driver

It will look like the screenshot from mine, albeit mine is on Vista

Edited by Macboatmaster, 12 November 2010 - 12:21 PM.

[kanhaiyo]

this post by mistake.. apologies..

Edited by kanhaiyo, 16 November 2010 - 11:23 PM.

[kanhaiyo]

hi, the device manager showed as below:


When i tried to update the Microsoft Kernel drivers, it said that the drivers are already the latest.

And yes, the festival was good, thanks for asking..

Edited by kanhaiyo, 16 November 2010 - 11:25 PM.

[happyrock]

try reinstalling your chipset drivers

[kanhaiyo]

how do i do that? I have the original toshiba CDs, but they only want to format the laptop..
I also have a seperate Windows Recovery console disc which is not from toshiba.

[Macboatmaster]

Go to the Toshiba site search your computer. enter the service tag. find the chipset drivers, then download them and follow the instructons on the site.

[kanhaiyo]

hey, thanks for your quick response..

I downloaded the required chipset drivers setup file, and get this error during installation:


Am i making some mistake before or during installation? Can't find any specific instructions on the toshiba site.

Many thanks..

[Macboatmaster]

give me the model no and service tag