[photeck]

Greetings, I am at my wits end, and had to create an account to post my troubles, ive scoured google, tons of forum posts to find an answer and i cannot seem to shake these BSOD's.

My PC is custom built, following specs:
ASUS M4A88T-M Motherboard
AMD Athlon II x4 630 Processor
4GB DDR3 Corsair RAM
ATI RADEON HD 3650 Graphics Card
Windows 7 Ultimate 64 Bit

BluescreenView Report:
IRQL_NOT_LESS_OR_EQUAL
0x0000000a
00000000`0000ffff
00000000`00000002
00000000`00000001
fffff800`02a5efed
ntoskrnl.exe
ntoskrnl.exe+70740

WhoCrashed Report:
On Thu 10/28/2010 6:17:11 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0xA (0xFFFF, 0x2, 0x1, 0xFFFFF80002A5EFED)
Error: IRQL_NOT_LESS_OR_EQUAL
Dump file: C:\Windows\Minidump\102810-19890-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.



On Tue 10/26/2010 8:05:15 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002BCAD10, 0xFFFFF880078DDE30, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Dump file: C:\Windows\Minidump\102610-21387-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.



On Mon 10/25/2010 10:41:40 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0xA (0x3840, 0x2, 0x1, 0xFFFFF800028D5116)
Error: IRQL_NOT_LESS_OR_EQUAL
Dump file: C:\Windows\Minidump\102510-26722-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.

These Crashes seem to be random, so i cannot pinpoint what is actually causing it, any help would greatly be appreciated. If you need more specs/info, please let me know.

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Hello photeck.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon
as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
  clearer for you.
• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.

Lets see if it for sure a driver causing this.

Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.

Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes
WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply

[rshaffer61]

Hello photeck.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon
as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
  clearer for you.
• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.

Lets see if it for sure a driver causing this.

Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.

Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes
WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply

[photeck]

Already a step ahead of you there =). the WhoCrashed Report is already posted, but here it is again..

WhoCrashed Report:
On Thu 10/28/2010 6:17:11 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0xA (0xFFFF, 0x2, 0x1, 0xFFFFF80002A5EFED)
Error: IRQL_NOT_LESS_OR_EQUAL
Dump file: C:\Windows\Minidump\102810-19890-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.



On Tue 10/26/2010 8:05:15 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002BCAD10, 0xFFFFF880078DDE30, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Dump file: C:\Windows\Minidump\102610-21387-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.



On Mon 10/25/2010 10:41:40 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0xA (0x3840, 0x2, 0x1, 0xFFFFF800028D5116)
Error: IRQL_NOT_LESS_OR_EQUAL
Dump file: C:\Windows\Minidump\102510-26722-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time

Edited by photeck, 28 October 2010 - 01:56 PM.

[rshaffer61]

Go to

Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem

[photeck]

I apologize, i should have stated all this in the first post, ive run CHKDSK, sfc /scannow, came back with no errors of any kind.

Ive also ran Windows Memory Diagnostics at 6 passes, No errors found
Also ran MEMTEST86 - for 8 hours, no errors found

everything inside the case is new:

Motherboard/processor/memory/CD-DVD burner/power-supply/1TB western digital HDD

with the exception of my graphics card, which is a few years old

[rshaffer61]

Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

Thanks to Broni for the instructions



Go to Start and then to Run and Type in dxdiag and then click Enter
At the bottom of the System page click on Save All Information
Save As a Text file and save to Desktop.Include this file with your next reply.
On the DirectX Files tab, check at the bottom of the window for any problem notes.
On the Display Tab click the
Test DirectDraw button and wait for the results.
Then click the Test Direct3D button and wait for the results.

In your next reply include results of each of the above steps.

[photeck]

I've already run diagnostics with DataLife for my Western Digital HDD, the hard drive is only a month old, so it is in good health and performance.

Ive attatched the DxDiag.txt

Attached Files

•  DxDiag.txt   31.17KB   190 downloads

[rshaffer61]

OK you need to let me know what all you have done cause we're spinning wheels with me needing steps and you have already ran them.
Have you done a repair installation or startup repair?

[photeck]

yes i was thinking the same thing, lol i am truly sorry about this, and yes, i have run a repair install, even used system restore, which didnt seem to help, so i completely reformatted my Hard drive, and re-installed windows, so im running a fresh/clean install as of right now, i have run Windows update, and installed every update possible.

Ive also scoured the net and updated drivers for my keyboard and mouse, and graphics card, as well as sound drivers. the only drivers i could not find to be support by windows 7 64bit, is my monitor, which only has Windows XP Drivers.

Ive also gone into my BIOS to make sure it is up to date, which it is, as well as checked settings for on-board graphics to disable them. clock-speed and memory settings all seem to be set correctly.

The onslaught of BSOD errors are random, sometimes itll happen when im browsing the web, listening to music, copying files/folders, or playing a PC game. it has even crashed when the computer is doing nothing at all, as i have my power options set, so that it does NOT enter sleep mode/hibernation mode.

[rshaffer61]

OK lets take a look at voltages and temps then
Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.

• It is normally the key above your number pad between the F12 key and the Scroll Lock key
• Now go to Start and then to All Programs
• Scroll to Accessories and then click on Paint
• In the Empty White Area click and hold the CTRL key and then click the V
• Go to the File option at the top and click on Save as
• Save as file type JPEG and save it to your Desktop
• Attach it to your next reply

If this doesn't work then do the below.


Download SIW from HERE and get the Standalone English version
It will install itself and when finished
Then Click on SIW Icon to run program
On the left side click on one at a time of the following and then on the right, copy and paste the information in your next reply



Motherboard Info:

Download SIW from HERE and get the Standalone English version
It will install itself and when finished

Then Click on SIW Icon to run program
On the left side click on the Sensors directory and then on the right, copy and paste the information in your next reply

[photeck]

Here is the screenshot of speedfan, i noticed that it shows only 1 Core at 0C, when infact i have 4 Cores.

[rshaffer61]

OK strange that all looks good.
How old is your system and how long have these BSOD's been happening?
Considering you stated you formatted and reloaded fresh did you use a retail cd, oem cd or a downloaded iso file?

[photeck]

the system is about a month old, the BSOD's started roughly around 2 weeks ago, but in those two weeks, ive re-installed Windows 7 several times to try and circumvent the crashes, to no avail. and I installed from a Retail.

The only thing i've suspected so far causing these error's was my exernal Hard drive, which is about 4 years old, and was designed for Windows XP, But i cant understand why that would cause the windows kernal to give a stop error, i have since unplugged the external from its USB port, but i recieved a IRQL_LESS_OR_NOT_EQUAL BSOD even with it unplugged

[rshaffer61]

So if I am understand you right this has been going on from day one of the new build correct?

[photeck]

That is correct, that is why i decided to come here and post my situation, a last resort if you will, my very, very last resort will be to take it to a repair shop, if i cannot get it fixed myself, or from someone such as yourself to point me in the right direction, but it seems as though your just as stumped as i am, no offense intended