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Windows Installer


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#1
RichardL

RichardL

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For reasons unknown to me, Windows Installer starts whenever IE or any program requiring internet connection starts. It runs for about a minute then disappears.
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#2
edge2022

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Does this happen with Firefox as well? How about Chrome or Opera?
I read this reply in another forum for your problem:

Are you running Microsoft Office and have the Office Shortcut Bar open? If so, close it once, run IE again, let it install and re-open the bar. I've seen this "numerous" times here in a corporate setting. Some files that the bar uses prevents the load from finishing.

If the solution applies for you, try it out and post back.

Also, open Event Viewer (http://support.microsoft.com/kb/308427), and check for any errors or warnings regarding msi files or Windows installer. Post back anything you see.
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#3
RichardL

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Thanks for your reply. I went to the MS link you provided and did find MsiInstaller mostly related to MS Office which I never installed. I found MS Outlook was installed but after uninstalling it nothing changed. I only have IE installed. No other brauser. Here's a sample from Event Viewer - Applications;

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 11/2/2010
Time: 9:12:08 PM
User: OFFICE\HP_Administrator
Computer: OFFICE
Description:
Detection of product '{91120409-6000-11D3-8CFE-0150048383C9}', feature 'ProductFiles', component '{57DD72A4-89B5-432E-99AA-66C0A638D5C0}' failed. The resource 'C:\Program Files\Microsoft Office\OFFICE11\1033\MSE10.XML' does not exist.

For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.
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#4
edge2022

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Try this:


Method 4: Reregister the installer engine
Important This method applies to Windows XP and to Windows Server 2000 only.
  • Click Start, click Accessories, and then click Command Prompt.
  • At the command prompt, type the following, and then press Enter after each line:MSIExec /unregister

    MSIExec /regserver
Have you ever tried to install MS Office, or any of it's components? It looks like there has been a failed installation, and MSI wants to continue.
Look through this: http://support.micro...b/2438651/en-us If there is anything relevant to you, try it.
Do you have any other event viewer log messages? Post all of them that are relevant.
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#5
RichardL

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Thanks again for your help !! The MSIExec/uninstall didn't work, HOWEVER, the link you provided lead to MS Fix This Problem 50416. That removed Office 2003 and THAT did fix the problem. You were a great resource for me !!
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#6
edge2022

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Excellent job! :D
Glad to hear that your problem has been solved. Come back again if you have any more problems, and I hope to see you around the forums. ;)
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