Edited by Darlene Stillar, 10 November 2010 - 07:38 PM.
HiJackThis error after running AnalyzeThis says xp pro is incompatible
Posted 10 November 2010 - 06:34 PM
Posted 11 November 2010 - 05:17 AM
Scroll down to "Step 2" on this page: http://www.geekstogo...cleaning-guide/
Posted 11 November 2010 - 08:44 AM
Edited by Darlene Stillar, 12 November 2010 - 09:06 PM.
Posted 13 November 2010 - 06:55 AM
OTL is not a installed program (step 2 as linked to by phillipcorcoran)
It can also be a dangerous program if you do not know what you are doing.
The log is only to be posted in the malware forum when requested.
If you think you have malware you must post in that forum.
Posted 14 November 2010 - 05:20 PM
Posted 14 November 2010 - 06:45 PM
If you can't get the program to run then I suggest going through the malware steps listed below and let them help you out.
I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.
If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here
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