We have a tower PC operating windows XP.
I have just tried to upgrade from Kaspersky internet security 2010 to the 2011 version. The upgrade worked fine on our laptop (windows 7) but when the tower shutdown and restarted as part of the installation process, neither the keyboard nor the mouse worked. I assumed (no doubt wrongly) that it was a driver issue & attempted to do a windows repair.
The keyboard was fine during the repair process up to the "Regional & Language options screen" but now it wont work again (nor will the mouse).
So I am left in limbo and can't go anywhere with the repair.
There are no power lights on the keyboard or the mouse. Does this mean that the USB ports are faulty or is Kaspersky somehow preventing them from working.
I really don't know what my next move is.......any help will be very gratefully received.