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Acer LCD P215H (wide) Distorts Files


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#1
NancyL

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We had an LCD that apparently timed out after many years use, and bought another last night, a wide screen this time. All is well in that Windows text and displays of icons and the like, application screens with menu bars and all, all are proportional. BUT, files previously developed are distorted! They are fat and flat. Do we need a special driver, some kind of file treatment? I'm at a loss. The LCD only came with a quick start manual and the CD manual offers no help with this problem whatsoever. I gather from some internet searches that I am unique with this problem as many mention it. If it were a graphics display card, then Windows would not be proportional, right? Dumfuzzled here.
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#2
Digerati

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Did you reset Windows to use the native resolution of the new monitor? Monitors don't need special drivers - they are all plug and play, but resolutions have to be set. Note there may a driver for it, but all it really does is tell Windows the make and model number. Windows does not communicate with monitors - only the graphics card does (or the graphics solution integrated with the motherboard, if no card).
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#3
NancyL

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We stumbled upon this ourselves, connecting with a sales person who say essentially that. Control Panel had a place to enter the 'resolution' (1920 * 1080) and the icons looked a bit more like themselves after that. Each of the aps having flat/fat file displays also had a Properties adjustment, so one could enter that 1920*1080 somewhere and OK the change, and voile, flat/fat was round or whatever, proper proportions.

Phew!
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#4
Digerati

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Glad you got it sorted out. Thanks for the follow-up.
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