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Here is one with a twist.I'm working on my brothers HP Pavilion a620n with Windows xp home edition.Windows xp crashed He asked if I could recover the information. Put my original windows xp disk in my cd rw drive and rebooted. When it came to the want to repair or continue I hit continue.when the licensing page came up I hit F8 then I come to find out it was unable to read my cd drive for some unknown reason. rebooted the system and this time hit the Repair key then hit 1 for Windows Xp Home edition repair. It asked me for my administrator password which I found using another software program anyway typed the password in and it came up with that is the wrong password. Now I'm stumped he has to much information to lose. I told him to back everything up but no he never listens to me.
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Since it looks like the drive mechanically is working then try a Linux Live cd to gain access to the data he wants to save and backup.

Get Puppy Linux from my signature below...Get puppy-2.16-seamonkey-fulldrivers.iso download it and burn it to cd
if you don't have a burning program that will burn .ISO files get Burncdcc from my signature...it is a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its puppy-2.16-seamonkey-fulldrivers.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....

put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...if your hardware is is good working order you will know...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all your data to cd/dvds
you can also use it to backup your data to a external usb harddrive..just have it hooked to the computer when you boot up with puppy...

quick guide for saving data...music..files on a system that will not boot using puppy Linux..

after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to

your computer...

click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will

mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it to its narrowest size...about half the width of the screen...then drag the window to the right edge of the screen...

now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window to
the narrowest you can..about half the width of the screen...drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that has your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...

your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 4 GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash

drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them...

now delete the data on the flash drive...take it back to the misbehaving computer and plug it in

again..click on the drives icon again and repeat until you have all your data transferred to the working

Thanks to happyrock
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It asked me for my administrator password ... typed the password ... wrong password. Now I'm stumped ...

GeekToGo's Terms of Use does not allow its members to assist anyone with bypassing or recovering lost passwords. Due to the open, public nature of this forum, any assistance given to help circumvent security measures, even for legitimate purposes, would be available for unscrupulous individuals to use for illegitimate purposes. This is a risk that GeeksToGo cannot take.

If you have a legitimate need to circumvent a password scheme, please contact the vendor for the software / hardware and request their assistance. E.g. Windows XP password recovery issues should be taken up with Microsoft, Phoenix BIOS password recovery issues should be taken up with Phoenix Technologies, Dell's "this system is protected by a password authenication system" should be taken up with Dell tech support, etc. ...
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SpywareDris correct and there is no way we can work on the password problem.
I am giving you a way to access the data and back it up as you stated here.

He asked if I could recover the information.

Using the Linux Live cd will give you the access to the data.
Then your option after that is to format and do a fresh install of the OS.
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