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Need an email auto responder that doesn't follow the return path..


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#1
reallymadsam

reallymadsam

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There's a company I get many different emails from different people within that company and I really need to set up an email auto responder to help deal with the work load. I've tried Hotmail, Yahoo, Gmail Auto Vacation Responders, I've tried setting up in Outlook, Windows Mail, Thunderbird and even softwares designed to Auto Reply to emails.

The problem with all these is that whenever they reply to the emails they follow the return path in the source of the company emails and the don't actually reply to the reply to address where it needs to go - for some reason the company has a different return path specified in the source of the email different to the actual reply recipient that needs to receive the message so when it follows the return path it gets sent to the wrong place.

The company won't change the return path, so I need to find some email auto responder or other solution so that the replies are sent to the reply to address in the emails received and not follow the return path.

Please help.
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#2
SpywareDr

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I could be wrong here but, the way I understand it is ...

The Return-Path is only for automatic responses, such as "No such recipient". It is not supposed to be for deliberate replies composed by a human being. In other words, the Return-Path is not a Reply-To address. If a Reply-To header is not set, the response should be sent to the From address, not to the Return-Path. If your email program is sending to Return-Path it is a bug that needs to be fixed.

One workaround that might work would be for the Sender(s) to explicitly set their Reply-To address. The Reply-To header should override both the From and Return-Path.
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