[BaillieMk.2]

Hey Geeks2Go

My computer is completely dieing. Opening a window of any kind of a grind - it will go white, stop responding, and then run normally. If I try to do too many things at once it will again freeze, and than when it re-freezes, do everything at once. IT IS CHAOS. Games crash routinely, giving me amdkmdag or atikmdag errors. When this happens the screen goes black briefly and my monitor flickers to no-imput for a second before things return, which I think means that graphics drivers have crashed, no? Sometimes the games will just freeze for a few seconds, though, which is also irritating.

Is this issue purely my graphics card? It's an ATI 4800 series (Wish I could be more specific... I think it's a 4850) and like I said is nearly two years old. I have four gives of RAM - although I just did a dxdiag and it only displayed 3325 MBs of RAM, which doesn't seem like a good thing. Another problem yayyyyyyyyyy.

Now I'm thinking, could it be the power supply? I can't recall that exact wattage of the unit but it's been two years so it seems likely it could have degraded to the point where it isn't strong enough. Would this cause the problems I'm experiencing?

I am running Vista (I'm a fool) and using an Intel duocore 3 ghz procssor.

THANKS GEEKS I LOVE YOU :3

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Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

[rshaffer61]

Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

[BaillieMk.2]

Like so?

[rshaffer61]

Nothing in your last post.

[BaillieMk.2]

Crap sorry.

Attached Thumbnails

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[rshaffer61]

OK free space is fine so no problem there.
Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.

• It is normally the key above your number pad between the F12 key and the Scroll Lock key
• Now go to Start and then to All Programs
• Scroll to Accessories and then click on Paint
• In the Empty White Area click and hold the CTRL key and then click the V
• Go to the File option at the top and click on Save as
• Save as file type JPEG and save it to your Desktop
• Attach it to your next reply

[BaillieMk.2]

Alright here's the image.

Attached Thumbnails

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Edited by BaillieMk.2, 11 December 2010 - 08:24 PM.

[rshaffer61]

OK lets check some other possible issues.

Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.









Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"

[BaillieMk.2]

Here you are.

Attached Thumbnails

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Attached Files

•  AutoRuns.txt   37.03KB   89 downloads
•  Report.txt   256.79KB   383 downloads

[rshaffer61]

OK nothing really wrong with those reports.

Download TFC by OldTimer to your desktop

• Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
• It will close all programs when run, so make sure you have saved all your work before you begin.
• Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
• Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged

[BaillieMk.2]

Alright well, I ran both of these and the problem persists unchanged.

Any other ideas? Can you at least tell me if this is more likely software or hardware related?

[rshaffer61]

Right now that's what I'm trying to determine.
It's not a temp or voltage problem.
Not a autoruns or free space problem.
It's not for a lack if memory amount problem.
It's not a temp file or fragmenting problem.
Now we're going to look at the hard drive and the memory.

Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

Thanks to Broni for the instructions

[rshaffer61]

If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:



8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:



10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.

To change Boot Sequence in your BIOS

Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.


The running program will look something like this depending on the size and number of ram modules installed:




It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.



The following image is the test results area:



The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

[BaillieMk.2]

I've run a memtest since I started happening these problems and let it run 10 passes with no error. I also did the manual check just to be sure. I'm reasonably sure it's not the RAM.

I ran the harddrive checks and this is what I got for my internal harddrive:

Short DST - Failed
Long DST - Failed

I'm taking it these are bad.

[rshaffer61]

I ran the harddrive checks and this is what I got for my internal harddrive:

Short DST - Failed
Long DST - Failed

I'm taking it these are bad.

Yep this is bad. Indicates a failing HD