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Internet Explorer Has Stopped Working


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#1
Ryantigo

Ryantigo

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While on the internet, I went to open a new page, a message flashed that a virus had been blocked, then Internet Explorer quite responding and the message came up that it had quit working. Normally, when this happens it closes and I reopen, then all is well. This time I am completely unable to open IE7 so have no internet access (I am using a different computer at the moment). I do not have an alternate browser installed. What can I do to get back on the internet w/o the browser? I did run a full scan w/Norton and it found nothing.

Edited by Ryantigo, 13 December 2010 - 02:25 PM.

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#2
phillipcorcoran

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You can still install Firefox by downloading it on another PC & saving the downloaded file to, for example, a USB thumb-drive.
Stick the thumb-drive into a USB port on your PC and install Firefox by double-clicking the Firefox installation file that's on it.

Download it from here: http://www.mozilla-e...org/en/firefox/

Your IE7 problem can than be dealt with less urgently.

Oops - nearly forgot! You mentioned malware. It's possible your PC may be infected despite seeing the 'blocked' message.
You should seek expert advice on the malware forum and have them give your PC a good check over with various utilities.
We aren't allowed to help with malware checks or removal in this forum.
Malware forum is here: http://www.geekstogo...alware-removal/

Edited by phillipcorcoran, 15 December 2010 - 12:11 PM.

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