Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Genuine problem


  • Please log in to reply

#1
lunchboxx

lunchboxx

    New Member

  • Member
  • Pip
  • 1 posts
Hi there, I'm a first time user of geekstogo, and I have been looking for help with my problems with windows genuine.

I'll go ahead and explain in detail, but about a couple years ago, we had a very nasty virus that we could not get rid of, so we took this computer to my mothers friend, who is a computer wiz.
Well our supposed product key was not working according to him, but at the time, he was always lying about crap.
Anyways, he uses his own product key to help fix the virus problem. About a year and a half later, when Microsoft introduced the genuine system, it detected that our "volume key" is a pirated key, and has been blocked.
Now I'm not THAT much of a computer geek, so i had no clue on how to fix it for years, up until now....kinda.

I found out that I can change my current "pirated product key, with my original key that I found on the back of my tower. Now I have a couple of questions:

1) Will changing my product key to my original key from the back of my tower fix the genuine problem?

2) If it does not fix the problem, then how can I find a solution?

And no, we do not talk with my mother's friend anymore.

And for info sake, my computer is a Windows XP Home Edition computer.

Please reply, for I really wanna resolve this genuine problem after all these years.
  • 0

Advertisements


#2
Alzeimer

Alzeimer

    Member 1K

  • Member
  • PipPipPipPip
  • 1,331 posts
Changing to your original and genuine key will fix the problem.

If your key was made for your computer model (if a brand name like HP, Dell, Toshiba, Acer etc.) that key cannot be use on anther computer or laptop unless it is the exact same model.

If your key is from an XP version that can be installed on any computer then your old lying friends might have used your key on another computer and then you might have a problem using it again if it is already in use.

Try to register your copy of XP the normal way and if it does not work they will show you a phone number to Microsoft to do it over the phone and that way you can explain your situation and I am sure they will be able to help you
  • 0






Similar Topics

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP