I then installed AVG free and everything seemed fine but the next day it wouldn't even turn on. Below I have described the screens I can access, which I hope will be helpful. My laptop is 4 years old now and before this latest spate of malware had to be completely wiped because it had another virus (I'm no expert regarding this stuff, can you tell?!) The CD drive is also very hap-hazard as my boyfriend kindly dropped the computer onto concrete last year so now it seldom chooses to work.
So I am wondering if it could be on the way out? If anyone can help it would be much appreciated! Here is the info I have:
I can press F8 and it says:
Please select operating system to start:
Microsoft Windows recovery Console
do not select this (debugger enabled)
Microsoft Windows XP Professional
For troubleshooting press F8.
When I press F8 it says:
Windows advanced options menu:
Safe mode with networking
Safe mode with command prompt
Enable boot logging
Enable VGA mode
Last known good configuration
Directory services restore mode
Disable suto restart on system failure
return to OS choices menu.
When I select 'recovery console' it asks me:
Which windows installation would you like to log onto?
and when I select Microsoft Windows XP Professional as the OS to start nothing happens, I just have a blank screen. I've also tried 'last known good config' and it produced a list as if it was checking and then seemed to crash.