[Cindy_michael444]

I have tried many times to open the command window by typing “CMD” in Run box. But the window doesn’t appear….I can't understand why it is happening.It was fine few days ago but recently this problem occurred.....What is the procedure to fix this???? OS- Windows XP pro..

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Are you typing cmd or “CMD”
Any error message?

[rshaffer61]

Are you typing cmd or “CMD”
Any error message?

[Cindy_michael444]

I am typing cmd. No I haven't seen any error message.

[rshaffer61]

Hello Cindy_Michael.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
  clearer for you.
• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.

Lets see if we can find the problem.
Go to

Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem

[Cindy_michael444]

Hi rshaffer61.

Thanks for your solution but i have already fixed this issue. I googled this topic and find a good solution from a website called "completepcpedia". The instruction provided in this website was quite helpful for me to tracked and fixed this problem.

Once again thanks alot. much appreciated......

Bye

Cindy

[rshaffer61]

Congratulations. for a successful resolution for your issue.

You are very welcome. Thank you for letting us know you resolved it.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help.
This issue now appears to be resolved.