[Steve DeVore]

I opened the machine and it's a add on card

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Bad sound card most likely then.

[rshaffer61]

Bad sound card most likely then.

[Steve DeVore]

maybe, I'm going to snatch one from a working machine and check

[phillpower2]

Doh! No wonder the drivers we were suggesting wouldn`t work, they were for the onboard sound chip, have you tried plugging your speakers into the onboard audio port at the rear of the case?

[Steve DeVore]

yep

[rshaffer61]

Doh! No wonder the drivers we were suggesting wouldn`t work, they were for the onboard sound chip, have you tried plugging your speakers into the onboard audio port at the rear of the case?

[Steve DeVore]

Finally got everything working, kept trying drivers on creative labs till I found the right one. Thanks for all of the help everyone and Have a Merry Christmas

[rshaffer61]

Good job Phill, Alzeimer.
You guys did a great job.

[rosiesdad]

To use the onboard sound, you would have had to change something in bios.
But glad its up and working.
Make a cd with that driver on it, you never know when you might need it.

[phillpower2]

Good job Phill, Alzeimer.
You guys did a great job.

Thanks
I am happy it is sorted (with the help of a bit of team work and a Trusted Tech)

[Alzeimer]

Good job Phill, Alzeimer.
You guys did a great job.

Being a music lover, have set up a pc just for playing my music 24/24 i understand a computer without sound is very annoying, I am glad we were able to help fix his issues.

Dell could have helped by specifying in big letters that the driver showing in the list was an upgrade/patch to an already install driver and not a driver by itself because as I have read from other users of the same Dell model he and we were not the only one to have been lead wrong.