Download the latest version of Ad-Aware from here
(if you already have Ad-Aware installed, make sure that it is the latest version and always go online and update it before you run it).
After installing AAW, and before running the program, you must FIRST update the reference file following these instuctions
. (and you must always do this before you run the program at any later date).
Now do the following:
Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:
check: "Unload recognized processes during scanning."
Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:
Check: "Let Windows remove files in use after reboot."
Press "Scan Now"
- Check option "Use Custom scanning options"
- Check option "Activate In-Depth Scan"
- Press "Select drives\folders to scan"
- Select the active partition which is usually C:
Now press "Next" to let Ad-aware scan your drives. It will find a number of spyware files and registry keys. Right-click in that pane and choose "select all"
Now press "Next" again. It will ask you whether you'd like to remove all checked items. Click OK.
Finally, close Ad-Aware, and reboot
Next, Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.
Click the HijackThis Guide
in my signature, download it and follow the instructions in the guide.
Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.