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New Battery Doesn't Respond to Critical Level Settings


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#1
jbird3

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I just received a new 9 cell battery for my Dell Studio 1536 laptop. I have my laptop set so that once the battery level reaches 5%, the computer will go to sleep. This worked perfectly with my old battery but not with my new battery. Now it doesn't go to sleep when it reaches 5%, and instead fully drains and then the computer shuts off suddenly. Do you know of a way to fix this?
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#2
phillipcorcoran

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If it's not a genuine "original equipment" battery recommended & supplied by Dell, it won't be compatible with the battery-monitoring system.

Edited by phillipcorcoran, 27 December 2010 - 02:51 PM.

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#3
Neil Jones

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Dells get incredibly upset if you try and use something with them that doesn't have a Dell tag on it. This includes the power supply (they don't like the universal ones at all) and the battery. Given half a chance they'll complain about anything.

But yes, it's more likely it's not a Dell battery, and therefore the (Dell) software isn't interested. Battery calibration may be an option, because at the very least a laptop with low battery should either sleep or hibernate, not just conk out.

Edited by Neil Jones, 27 December 2010 - 05:19 PM.

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