[lilian]

my pc has been acting up its always freezing when im on the web, and just recently there was this prompt that came up and i meant to deny it ever since my computer shutsdown and when i tried to start it up.. it said run windows repair but it wouldnt run. it had a blue screen saying stop error. so i managed to to start it again using windows normaly... my microsoft windows solution keeps poping p saying host proccess for windows services has stopped working and was closed.. pls help

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What service pack do you have install SP2 or SP3

[Alzeimer]

What service pack do you have install SP2 or SP3

[lilian]

im sorry i wouldnt know.. i bought the computer with everything already in it

[Alzeimer]

Go to START / CONTROL PANEL / PERFORMANCE AND MAINTENANCE / SYSTEM on the tab GENERAL you will see your system info and it will tell you which service pack you have installed.

[lilian]

its service pack one windows vista home premium

[Alzeimer]

its service pack one windows vista home premium

I am not familiar enough with Vista to help you, I thought the problem was with XP since you are in the XP forum section.

Hopefully someone else might be able to better help you.

Sorry could not help more

[lilian]

okay well thank you so do i find a windows vista forum

[Alzeimer]

you are in the right forum just not in the right section this one is for problems with Windows XP, 2000, 2003 & NT, you need to go to the one for Vista and windows 7