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Computer Slow


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#1
ginab0817

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Help, I Dont know what to do, I'm about to wipe out my whole computer to see if I can get it to run better. I have ran CCLeaner which was helping for a bit, but now its not. I run Disk Defragmenter every week, I have avast! anti virus software which I run weekly, Shock wave Flash player keeps crashing, Internet Explorer is slow, I also use Google Chrome and shock wave always crashes whenever I use that. What can I do to get my computer to speed up?
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#2
rshaffer61

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Well you have given lots of information on what you have done but nothing on System information or other then system runs slow.

Laptop or Desktop
Brand name or custom built
If brand name what make and model
Is system slow to boot
Slow to open programs
Slow to browse internet
Slow to shut down
No logs to show anything

So lets start with some info and some logs.

Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.









Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#3
ginab0817

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It is a desktop, its slow on start, takes a good 5 to 10 mins to boot up. The computer is Compaq Presario. Not sure what the date was, I got it as a gift in 2008. On some internet pages its slow to load, (ie facebook). Slow to shut down, a good 5 mins to completely shut down.

I think the report is what you wanted?


Thanks

Attached Files


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#4
rshaffer61

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Problem 1 is this:

System Memory 445 MB

Now you most likely have 512 megs of memory total with at least 64 megs on video shared.
Take out the fact the OS needs 256 minimum to just run on its own.
Now add in your Autoruns and you have very little free memory to run anything.
First suggestion I have at this point is to really bring your memory up to 1 gig and if possible even go to 2 gigs. To help with this please do the following.

Go to HERE and run the Crucial online scanner.
This will give you the exact memory configuration for your system.
You do not have to buy the memory from there, but write down the information and if you need assistance in purchasing the upgrade memory GTG can assist with suggestions also.

Also I don't see the Autoruns report.
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#5
ginab0817

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Sorry I didnt see the autoruns. Please see attached.

Attached Files


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#6
rshaffer61

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OK lets see what we can clear up on the autoruns now.

Open Autoruns, click on "Logon" tab, and UN-check:

+ "iTunesHelper"
+ "NvCplDaemon"
+ "NvMediaCenter"
+ "QuickTime Task"
+ "NETGEAR WG111v2 Smart Wizard.lnk" You have two entries for this so one can be disabled
+ "Google Update"



When done restart computer and then:



Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged
Please do not run any other Auslogics programs other then this one as they may cause unwanted results.


Let me know how everything is running once the above steps are completed.
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#7
ginab0817

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Shut down on the computer was good, didn't take it long, start up still took about 5 mins. Had issues with running the Temp File Cleaner, the program froze up, but once I got it to run, it didn't take long. Still have issues with Shockwave crashing, I have re installed it numerous times. the defrag took about an hour to do. Have noticed more speed in opening up programs.
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#8
rshaffer61

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OK lets work on the shockwave issue then.
Go HERE and get the uninstaller program Windows 2000/XP/Vista
This should completely remove shockwave from your system.
Then download and install the newest version from HERE
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#9
ginab0817

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It still crashes in Google Chrome.
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#10
rshaffer61

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Only Chrome? What about any other browser?
This is important because if it is only Chrome then we need to look at the browser and not Shockwave.
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