Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Data Recovery from External Drive


  • Please log in to reply

#1
01010011

01010011

    Member

  • Member
  • PipPip
  • 63 posts
Hi,

On my 100GB external harddrive I have several folders, one of which contains 90GB of videos. I have had no problem accessing the videos in this folder until today. When I double-click on the folder, the hour glass appears for about 20 seconds, followed by this message:

E:\My Videos is not accessible. The request could not be performed because of an I/O device error.


When I right-click on the folder, it takes about 30 seconds to display the right-click menus, and when I select Properties, up to a minute to display this message:

Size: 0 bytes Size on disk: 0 bytes Contains: 0 Files, O Folders


The strange thing is, I can still access the other folders and their contents on this drive.

A few months ago, the drive accedently fell from my table onto carpet while it was operating and ever since, I got a little noise while it was operating.

My question is, how can I access the contents of this particular folder again? Is this a job for spinrite? How do I use spinrite on an external drive? Thanks

Edited by 01010011, 30 December 2010 - 07:37 PM.

  • 0

Advertisements


#2
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 20,004 posts
Hi 01010011

A few months ago, the drive accedently fell from my table onto carpet while it was operating and ever since, I got a little noise while it was operating

The noise may have been the actuator arm or the platters knocking together due to being knocked out of alignment when it was dropped, it could also be the dreaded click of death, below are a couple of links to data recovery software for you to try and I recommend you try Recuva first as it has a good success rate;
http://www.snapfiles...tarecovery.HTML - http://3d2f.com/tags...sh/disk/repair/
Good luck and let us know how you get on.
  • 1

#3
01010011

01010011

    Member

  • Topic Starter
  • Member
  • PipPip
  • 63 posts

Hi 01010011

A few months ago, the drive accedently fell from my table onto carpet while it was operating and ever since, I got a little noise while it was operating

The noise may have been the actuator arm or the platters knocking together due to being knocked out of alignment when it was dropped, it could also be the dreaded click of death, below are a couple of links to data recovery software for you to try and I recommend you try Recuva first as it has a good success rate;
http://www.snapfiles...tarecovery.HTML - http://3d2f.com/tags...sh/disk/repair/
Good luck and let us know how you get on.


Thanks very much, I will try the program. And thanks for the cool site too

Edited by 01010011, 01 January 2011 - 10:32 AM.

  • 0

#4
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 20,004 posts
No worries I just hope you get sorted.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP