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Ram problem Win 7


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#1
jimfdowning

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Hi

Just recieved 2 sticks of 1gb ram to upgrade my 2gb machine to 4gb.

I used the Crucial scanner and ordered through Crucial.

Having put the ram in the free slots and doing a properties on the PC it shows the full 4gb but with only 1.96 of usuable ram?.

I am running Windows 7 64bit

Mobo Gigabyte GA-EG41MF-US2H which supports upto 8gb of ram

Can anyone help me sort this out please :D

Thankyou

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Edited by jimfdowning, 07 January 2011 - 07:31 AM.

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#2
Spyderturbo007

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Take a look at this Microsoft Knowledge Base article that describes your problem and possible resolutions.
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#3
jimfdowning

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Hi

I read the article and it's not very clear for a novice ;)

Checked my resource monitor and it looks to me like the 2gb ive installed has been eaten up by Reserved hardware, but i'm not sure?

If that is so can I release that, seems a wasit of time upgrading if im only getting 1.96gb of 4gb

I upgraded my bios to see if that would work and it didn't also did the msconfig thing :D

My board does support 8gb and windows 7 should easily take 8gb

I'm at my wits end here ;)

Thanks

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Edited by jimfdowning, 07 January 2011 - 12:15 PM.

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#4
Spyderturbo007

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Sorry for the delay, but I stay away from computers on the weekends. :D

Anyway, please press the Windows Key + R and then type msconfig in the box that appears and hit enter. Click on the Boot tab and then the Advanced Button. Can you post a screen shot of that dialog box.

Edited by Spyderturbo007, 10 January 2011 - 07:08 AM.

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#5
jimfdowning

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Hi

I know what the problem is ;)

My mobo can't mix 2 double sided and 2 single sided ram cards.

The crucial scanner didn't recognise my 2 banks of double sided I already had installed ;)

The memory experts .lol I think not

Thanks for your help :D

ps. The maximum memoery was unchecked ;)
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#6
Spyderturbo007

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I'm glad you got the problem solved. Thanks for posting back with the resolution. I'm sure it will help someone else in the future. I wonder if you can return the memory and just tell them it's the incorrect RAM for your system? I know that NewEgg will do that if you order the wrong thing. You are responsible for return shipping, but it's probably worth the couple dollars to send it back.
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#7
jimfdowning

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Thanks
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