"Windows did not start successfully. A recent hardware or software download may have caused this.
If the computer stopped responding, restarted unexpectedly, or was automatically shut down to protect files or folders, choose Last Known Good Configuration.
If a previous start attempt was interrupted due to a power failure or because power reset button was pressed, or if you're not sure what caused the problem, choose restart normal.
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Configuration
System will restart in ___ seconds."
I have tried all options offered. I have tried force shutdown and then reboot. Each time (except the safe mode options), it appears as though Windows is restarting, Windows logo appears, then within a few seconds "power savor" sign, then dark, then brings me back to the above message. When I tried all safe mode options, it presents a "list", then goes into the repeated startup.
My wife downloaded a software off the internet, but I think that was working ok and then the above started. Not sure about this part of the history.