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Windows freezes, won't start up....


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#1
amber0926

amber0926

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Hello,

I'm trying to restart my pc but it freezes as it's starting up, I get stuck with a black screen with the mouse pointer, right before the "Enter your account password" screen... could someone help me please. Luckly yesterday after soooo many tries, it finally restarted, now back to freezing again... thank you!
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