[RudiNYC]

 hijackthis.log   14.49KB   91 downloadsHi,

In brief... My computer is in Safe mode with networking. I am using a HijackThis download to try to remove Antivirus Scan. Please see attached programme log and tell me which programmes I should check/highlight to be fixed please? Is it everything beginning with 04? I will then download MalwareBytes Anti-malware (MBAM) to try to remove the AntiVirus Scan. Please could you also advise if this is my best option?

THANK YOU SO MUCH in advance....

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Hi I will need a bit more data than Hijackthis can provide, this programme can be run from safe mode

Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Select All Users
• Under the Custom Scan box paste this in
  
  netsvcs
  %SYSTEMDRIVE%\*.exe
  /md5start
  explorer.exe
  winlogon.exe
  Userinit.exe
  svchost.exe
  /md5stop
  %systemroot%\*. /mp /s
  CREATERESTOREPOINT
  
  
  
  
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

[Essexboy]

Hi I will need a bit more data than Hijackthis can provide, this programme can be run from safe mode

Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Select All Users
• Under the Custom Scan box paste this in
  
  netsvcs
  %SYSTEMDRIVE%\*.exe
  /md5start
  explorer.exe
  winlogon.exe
  Userinit.exe
  svchost.exe
  /md5stop
  %systemroot%\*. /mp /s
  CREATERESTOREPOINT
  
  
  
  
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

[Essexboy]

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