[mace2001]

My Laptop is running very slow we have assertained there is no viruses or malware on it. Any help will be appreciated.

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A few questions:

• Who is the manufacturer of your slow computer,
  
• and what is the model number?
  
• What Operating System and version is it running?
  
• How much RAM does it have?
  
• How much free space is left on its hard drive C:?

Edited by SpywareDr, 19 January 2011 - 07:53 AM.

[SpywareDr]

A few questions:

• Who is the manufacturer of your slow computer,
  
• and what is the model number?
  
• What Operating System and version is it running?
  
• How much RAM does it have?
  
• How much free space is left on its hard drive C:?

Edited by SpywareDr, 19 January 2011 - 07:53 AM.

[rshaffer61]

Here ya go SpywareDr I grabbed part of the info for ya.

511.00 Mb Total Physical Memory | 161.00 Mb Available Physical Memory | 31.00% Memory free
1.00 Gb Paging File | 1.00 Gb Available in Paging File | 69.00% Paging File free
Paging file location(s): C:\pagefile.sys 768 1536 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 37.25 Gb Total Space | 16.80 Gb Free Space | 45.09% Space Free | Partition Type: NTFS

[SpywareDr]

Ah ha, thanks rshaffer61.

I see she is running Windows XP Home SP3 and it looks like it may be an Acer. All that's left then is "2. and what is the model number?"

--

Hard drive - That s-l-o-w 4,200 RPM "Fujitsu MHT2040AT_PL" hard drive is a big part of the problem. And, the fact that it is 40GB means it is getting pretty long in the tooth and may be developing mechanical problems. As cheap as hard drives are these days, I'd look into replacing it with at least a minimum of a 7,200 RPM drive.

Memory - Bumping the RAM up to at least 2GB always seems to help speed up an XP box.

Of course both of these upgrades will only work if the computer is capable of handling them ... which we should be able to determine with a model number.

Edited by SpywareDr, 19 January 2011 - 08:39 AM.

[mace2001]

Hi Laptop Is a Compaq Psario R3000 not sure of full model code as cant find a sticker anywhere

[mace2001]

sorry meant to put Presario R3000

[SpywareDr]

Click Start > Run, type in msinfo32.exe and press [Enter]. (This should load "System Information”). With "System Summary" selected on the left, you should be able to see the full model number to the right of "System Model" in the right pane.

[mace2001]

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name USER-DBDDC7A89A
System Manufacturer Hewlett-Packard
System Model Presario R3200 (PJ849EA#ABU)
System Type X86-based PC
Processor x86 Family 15 Model 12 Stepping 0 AuthenticAMD ~1595 Mhz
BIOS Version/Date Hewlett-Packard F.21, 02/09/2004
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name USER-DBDDC7A89A\b sheppard
Time Zone GMT Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 92.54 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.22 GB
Page File C:\pagefile.sys

[SpywareDr]

Speedwise, about the best you can do with that golden oldie is bump it up from 512MB of RAM to 1280MB, upgrade that 4200 RPM IDE drive to a bit faster 5400 RPM drive, and then do a clean re-install of the Operating System. Cost would be between $100-$150. (At that price, I not sure it'd be worth it. ).