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Help Removing Trojan Downloader Win32/Petrolin.A [CLOSED]


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#1
ell

ell

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Hi

I ran syamantec online virus scan which found " Windows\Downloaded Program Files\msits.exe is infected with Downloader.adware"
I have AVG 7 installed which didnt find any infection.
I tried:
Webroot Spysweeper
Xoftspy
Spybot search and destroy
Pest Patrol

I then tried to remove the file with windows explorer viewing all files. In windows explorer the downloaded program files folder was empty?

I tried another online scan (RAV Antivirus) which identified Windows\Downloaded Program Files\msits.exe\Trojan Downloader.win32\Petrolin.A as SUSPICIOUS so didnt remove it.
This programme said it it had examined 90 files in the folder when it was searching memory maybe thats why i cant see the file to delete it?
Can you tell me if there`s one programme that will remove this particular malware or how to remove it mannually?
Thanks so much for your help
Ell :tazz:
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#2
-=jonnyrotten=-

-=jonnyrotten=-

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Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

-=jonnyrotten=- :tazz:
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#3
ell

ell

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Thnx for your reply

I had start up programmes disabled with spysweeper but it stops responding when i try to start it so i uninstalled it and changed to normal start up. Hope this helps.


Logfile of HijackThis v1.99.1
Scan saved at 04:31:01, on 28/05/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\SBPCI\CTMIX32.EXE
C:\PROGRAM FILES\PESTPATROL\PPMEMCHECK.EXE
C:\PROGRAM FILES\PESTPATROL\PPCONTROL.EXE
C:\PROGRAM FILES\PESTPATROL\COOKIEPATROL.EXE
C:\PROGRAM FILES\VOYAGERTEST\FTS.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLDIAL.EXE
C:\PROGRAM FILES\BT VOYAGER 105 ADSL MODEM\DSLSTAT.EXE
C:\PROGRAM FILES\BT VOYAGER 105 ADSL MODEM\DSLAGENT.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\AOL 9.0A\AOLTRAY.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\FINDFAST.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\AOL 9.0A\WAOL.EXE
C:\PROGRAM FILES\AOL 9.0A\SHELLMON.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\AOLTPSPD.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [CreativeMixer] C:\SBPCI\ctmix32.exe /T
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\BIN\REGIST~1.EXE
O4 - HKLM\..\RunServices: [AolAcsDaemon1] "C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE"
O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\SYSTEM\mstask.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0a\aoltray.exe
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.co...clean_micro.exe
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = aoldsl.net

Very grateful :tazz:
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#4
-=jonnyrotten=-

-=jonnyrotten=-

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I don't really see anything suspicious in your log, try this:

Be sure you're able to view hidden files, and then go and try to find the infected file.

-=jonnyrotten=- :tazz:
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#5
ell

ell

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Thanks

Yes I`m definately showwing all files. I ran adware se and it removed alot of other stuff but it didnt find the trojan. It still shows when i scan with RAV. Its got me!!
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#6
-=jonnyrotten=-

-=jonnyrotten=-

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Try using Panda Active Scan. You can find it easily by going to my anti-malware site by clicking the link in my signature.

Also try this:

Please download CleanUp!and install it. Now run the program and click the "CleanUp!" button. When finished reboot.

-=jonnyrotten=- :tazz:
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#7
ell

ell

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Thanks

Panda found the file but only identified it as suspicious so didnt remove it. I had already ran clean up and followed all the instructions on the start here page of this site.

Appreciate your help
:tazz:
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#8
ell

ell

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If I type the file path in the address bar in windows explorer it lets me download the file (from c:\ downloaded program files). Thats the only way i can actually view the file! I can put it in a folder and delete it but it doesnt remove it from the downloaded program files folder.
Dont know if that helps you any?
Thanks again
Ell
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#9
-=jonnyrotten=-

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Click "Start", "run", and type cmd and press enter, now type cd\. Now type cd downloaded program files and press enter. Now type del ~the file name here~ and hit enter it should delete the file. Also there is another method.

Download the Pocket Killbox.
[*]Unzip the contents of KillBox.zip to a convenient location.
[*]Double-click on KillBox.exe.
[*]Click "Delete on Reboot"
[*]Paste the exact path to the file in the "Path to file" area.
[*]Click the "Delete File" button which looks like a stop sign.
[*]Click "Yes" at the Replace on Reboot prompt.
[*]Click "No" at the Pending Operations prompt.

-=jonnyrotten=- :tazz:
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#10
Kat

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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